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Sunset Ford

Sumner, WA

3.4
875 Reviews
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6616 166th Ave E

Sumner, WA

98390

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Showing 875 reviews

March 24, 2025

Texted with Dave for days going over inventory and all the details of my trade in. Thank goodness I took screen shots because they said that I had lied on my mileage and that's why the trade value went do More

by Dotty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave and whatever guy "does the money" for trade value
March 03, 2025

It was a great experience. I enjoyed the low preassure help offered by Ceasar and Craig. A TPS warning light came on the night I got the truck and Craig got it right in and got More

by Jeannette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceasar and Craig
February 28, 2025

We brought our F-150 King Ranch in for service. We were experiencing vibration with the brakes. We just purchased this vehicle from the Dealership last March. We had to make arrangements to drop More

by raydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
January 11, 2025

Terrible experience with this dealership. I purchased a brand-new 2024 Ford Transit 250 cargo van, and it started having issues immediately—lights wouldn’t turn off, and the van had surges wh More

by iamaplumber88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron
November 20, 2024

Great service thank you for taking care of my car. Customer service are really great people. More

by vikafotu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the best guys in back.
August 27, 2024

Buyers Beware. ....Dealership does not list prices on vehicles nor website, went to test drive a truck was told price was $92,999 and experience seemed like somethin More

by nothappyconsumer
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jared and several other people
July 24, 2024

Absolute disappointment. We have been yanked around by everyone here. Every time our vehicle goes in for service, it comes back with more issues! A new leak, new scratch, now More

by Don't worry about it
Recommend Dealer
No
Employees Worked With
Rob, danny, dave, whatever manager is there because they go through employees like crazy.
June 15, 2024

Sunset Ford is a fair, no-pressure, dealership. They have a great selection and they seem to do their best to help you find just the right vehicle for you. Jacob and Chris were great, but I wasn't More

by Mrs.moony09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Chris
April 06, 2024

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service. More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
January 12, 2024

I brought my low mile truck in for an oil change and it came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak fr More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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