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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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November 07, 2021

My Chevy Cruze had both a check engine light and tire My Chevy Cruze had both a check engine light and tire light that kept coming on. When I brought it in they were kind enough to give me a loaner car More

by sammyneal13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 08, 2021 -

Sunset Chevrolet responded

Thank you, Sammy, for sharing your thoughts about your experience with Sunset Chevrolet. It's great to hear that our team was able to help you out! We appreciate your business and look forward to seeing you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

Had to argue to get my warranty to be used since my car has only 22,000 and I have only owned it for two years More

by AHPLNOVAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 08, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us at wecare@sunsetautofamily.com to discuss this in more detail, we'd appreciate the opportunity to address your concerns! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

I have always loved this dealership since purchasing my auto in 2013 thank you for caring More

by jnewbill59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon what
Nov 08, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind review. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

As a new truck owner needing warranty work got me in relatively quickly. Changed oil rotated tires filled DEF. ZERO COST thanks More

by LRJALOOMIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 08, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 07, 2021

The techs at this dealership have good diagnostic skills and are very skilled at fixing the issues they find. I appreciate that. Diagnosing auto problems is not easy and they are very good at finding the More

by TOBY.HANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 08, 2021 -

Sunset Chevrolet responded

Thank you, Toby, it's great to hear that our team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to serving you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 06, 2021

Always very professional and very courteous car always ready in a timely manner. Overall experience is always pleasant More

by Tim P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 07, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review, Tim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 05, 2021

I get appointments quickly and when I want and don’t have to wait all day for vehicle to be finished . Keep up the good the service . More

by tcb502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Nov 06, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 05, 2021

Sunset has always been a great dealership to work with. I’m on my second truck with them. More

by pkShinbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt ward
Nov 06, 2021 -

Sunset Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

I have always been happy with Sunset Chevrolet. Plus their staff are courteous and very friendly More

by TERRYSANGELS00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 04, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Chevrolet. Please don't hesitate to reach out if you need anything else. We're always happy to help. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

Soon as I pulled up in the service bay I was greeted by the service agent. He had my paperwork ready in hand. He explained what they were doing and asked me to sign the paperwork. I only had to wait for an More

by rjbohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick higgen
Nov 04, 2021 -

Sunset Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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