847 Reviews of Sunset Chevrolet - Service Center
Great service quick and fair I had the extended warranty and had no issues thanks! Would recommend to my friends and family keep up the good work I had the extended warranty and had no issues thanks! Would recommend to my friends and family keep up the good work More
Service for life Chevrolet, got oil change and minor recall Service center opened garage door ,drove in out of the cold weather .Vallet service was great they knew about recalls and oil change. Gave me an idea Service center opened garage door ,drove in out of the cold weather .Vallet service was great they knew about recalls and oil change. Gave me an idea of how long it would take (2.5hr)had contact number and was called /text about an 1 hr1/2 later that they had finished with my Colorado and it was ready for pickup. Walked back from Berryland restaurant (GREAT breakfast &Service) Truck was pulled up and all was work explained and if there was anything else I needed to know or questions I may have ...guest call or stop back by.Overall positive and helpful crew.... More
Convenient and timely Flexible to change my appointment and fast service. Cordial service representative who also talked to me about Chevrolet quality for 2018 as well as K Flexible to change my appointment and fast service. Cordial service representative who also talked to me about Chevrolet quality for 2018 as well as KBB award More
Always flexible Because I work out of state and only drive my vehicle home once and a while. It s hard to find anyone who can or is willing to work on my truck when I Because I work out of state and only drive my vehicle home once and a while. It s hard to find anyone who can or is willing to work on my truck when I’m home. I have never had a problem with sunset and the customer service DEPT. More
Oil change/Tire rotation Service and people are always great. Super nice, attentive. They always make sure I’m completely aware of everything they are doing. No surprises. Gre Service and people are always great. Super nice, attentive. They always make sure I’m completely aware of everything they are doing. No surprises. Great place to do business. More
Repairs done right the first time! Sunset honored a 15 year old warranty on my truck. Repair done right. Very happy. I like that dealer service is so fast and guaranteed. Sunset honored a 15 year old warranty on my truck. Repair done right. Very happy. I like that dealer service is so fast and guaranteed. More
Free Oil Change JOKE! I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..O I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..OK no problem. I made my appointment at 8:45 (earliest available) I was asked if I would like to wait (Thank Goodness I didnt!)...I politely declined and said I would be back in a few hours to pick it up. I was told that would be good. At 1:00 I returned for my car (4 1/2 hours later) and it had not even been looked at yet...let alone oil changed?! WHAT?!!! The Serviceman was stumbling all over himself stating that he thought he had a better part of the day to get it done...4 1/2 hours is not long enough for an oil change?! He said sorry all the guys are out to lunch! I let them all know how upset I was and I was quickly taken out to my car. I was asked if I would like to reschedule....WHAT?! HAHAHAH! Absolutely NOT!!! Sunset Chevrolet...It is BAD Business to promise something you are unable to deliver on!! GAMBLIN MOTORS HERE I COME! More
Bad service, and informative staff I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout the day i was told still working on fuguring out the problem. By 2:00 pm i called again and was told the person working on my vehicle was out to lunch .3:30 i arrived to get an update and was told it was just being brought in to start diagnostic check.I was lied to 3 times by staff finding out later they put my vehicle in the back and forgot about it. I will ever take my vehicle yhere again i would pay $100 deductible to go some where else More
Worst staff Unprofessional: Christine was eating food while talking on the phone. Furthermore, she continually interrupted my while I was trying to explain my si Unprofessional: Christine was eating food while talking on the phone. Furthermore, she continually interrupted my while I was trying to explain my situation. Finally, she only listened to respond and refused to elevate my concern to someone who could actually make a decision. Lack of communication: days would go by before received any status on my vehicle - I had to initiate contact. Lack of attention to detail: I picked up my vehicle (repairs still needing to be completed) because I needed it and the tires had roughly 20 PSI in them. They were going to put me on the road with an unsafe vehicle. More