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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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November 21, 2021

Good customer service come back again and again. Recommend to my friends when looking for a dealership More

by rickeycrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 22, 2021 -

Sunset Chevrolet responded

Quality customer service is always our number one priority, so we are happy to hear that we met your expectations. Thank you for the recommendation. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

I was disappointed in the amount of time it took to replace the floormats, it exceed two hours, our service tech at the counter Brandon went above and beyond what we expected More

by MCKETAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you for the kind words for Brandon. We appreciate your business and apologize for the long wait. Your patience is appreciated. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 21, 2021

According to me in the right direction to get my car fixed accurately in professionally More

by conleychris48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 22, 2021 -

Sunset Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

Friendly staff and the truck service was completed on time, as promised. Convenient appointment options were offered. Thanks, Sunset! More

by THEBOBSTER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep was Daniel
Nov 21, 2021 -

Sunset Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 20, 2021

They were very friendly and they answered all my questions I asked them. Good job. More

by vtvrdik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

Did not fix exactly how they should have, really half way did the job very disappointed More

by Sivart95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik
Dec 06, 2021 -

Sunset Chevrolet responded

We're very sorry to hear that we didn't meet expectations here. Unfortunately, we're unable to match you up with an existing customer profile in our system based on your name or the information in your post. Could you please e-mail your VIN or phone number or any other name that the vehicle might be under to wecare@sunsetautofamily.com, as well as any additional details or questions you had about your visit? We appreciate your feedback and time.

November 19, 2021

Bought my pickup new in 2008It's been serviced ever Bought my pickup new in 2008 It's been serviced ever sence at sunset "happy" More

by KELLYWOWENS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lot of employees
Nov 21, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business, Kelly, and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 19, 2021

My visit to sunset Chevy was to check a engine warning light. The service technician was very helpful and efficient. More

by ROBERTFRANCIS8810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 18, 2021

Pleased with the service given. I was in and out of the shop within one hour or so More

by seattleairstream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No receipt with me right now
Nov 19, 2021 -

Sunset Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Chevrolet. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 17, 2021

I bought my 2016 Sonic brand new. Sunset has been nothing but impressive and impeccable with the level of service for the 5 years I’ve owned my car. I’ll buy my next vehicle from them. More

by paigewalvoord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 17, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words, Paige, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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