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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews
Call Service Center (253) 656-0459

840 Reviews of Sunset Chevrolet - Service Center

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November 28, 2021

Well came in to fix thermostat because of check engine light. Picked up vehicle after the call it was fixed only to have to vehicle overheat and coolant on floor had to tow the vehicle back to service cen More

by sanchizle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charline
Report | Print
November 27, 2021

The service was great. I did not know the service center was in a different location from their dealership. Overall a good experience. More

by tearle9669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dahl
Report | Print
Nov 28, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear that you had a good experience! We apologize however that you were not informed about our different service location. Please feel free to contact us at wecare@sunsetautofamily.com at your convenience if you would like to discuss your visit further. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 27, 2021

I was very upset after making my appointment that I received two texts ! Apparently, SOMEONE changed my scheduled time to 7 am!!! GO FIGURE!!! As I stated that with school in session there’s too man More

by NORA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan
Report | Print
November 25, 2021

Great costumer service truly appreciate the way they treat their life long customers. Always will go back More

by josh.flint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate the five-star rating. We look forward to having you as one of our valued customers for years to come, Josh. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 24, 2021

Sunset Chevrolet of Sumner has treated as though they need us as much as we need them. Treating me and my family members with dignity and respect always willing to be informative and honest. We trust Sun More

by jbsmith2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Acuna
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your fantastic feedback with us. We appreciate you taking the time to leave us this fabulous five-star review. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 24, 2021

Great service and very helpful staff they charged my oil they were quick and checked the air filters they went above and beyond in helping me More

by FARLEYTHOMAS103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to leave us a five-star rating, Thomas! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 24, 2021

Fast and efficient service. Took care of issue with warranty. Loved the Lift service to get back home while repair was done. More

by grantandkiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 27, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your five-star rating! We're glad to hear we delivered such a great experience. Please let us know if we can be of any further assistance. We're always happy to help. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 23, 2021

The staff was very friendly and great with answering my questions! It was a quick turn around to have my vehicle fixed! More

by VJMCKINNEY520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Nov 24, 2021 -

Sunset Chevrolet responded

Thank you for choosing Sunset Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

November 23, 2021

Service was good, I loved that they gave me a ride back to work. The only hiccup was my scheduled time was 7.45 am which was great but they had my car all day. They said 4 hours and it would be done. I wai More

by expediter73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Nov 24, 2021 -

Sunset Chevrolet responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found your service acceptable however regret the miscommunication and long wait. If you would like to further discuss your concerns, please feel free to contact us at wecare@sunsetautofamily.com. We value your business and look forward to hearing from you soon.

November 22, 2021

I like the excellent service you guy did keep it up guys I think no body is like you guys More

by salgador18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Nov 22, 2021 -

Sunset Chevrolet responded

Thanks for sharing your thoughts about your experience with Sunset Chevrolet. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

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