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Sunset Chevrolet - Service Center

Sumner, WA

4.4
843 Reviews
Call Service Center (253) 656-0459

843 Reviews of Sunset Chevrolet - Service Center

Sort by
March 02, 2023

Always great service, dealing with Christine I always know that my vehicle is going to be dialed in and back to me asap! More

by White lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Sunset Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 28, 2023

Everyone is very friendly and I was in and out in no time it. The scheduling was easy More

by Collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea garrett
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Jan 31, 2023 -

Sunset Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience, Collin! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 03, 2023

Christine in the service department was extremely helpful and knowledgeable throughout the process of getting my truck serviced. I will continue to trust Sunset with the services for my vehicle. More

by Williamgohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Jan 04, 2023 -

Sunset Chevrolet responded

We are very happy to hear that Christine was so attentive during your visit to our dealership and that she gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

December 31, 2022

I think Sunset is the best dealership around. They care about you and your vehicle. The free oil changes for life is a big deal to me. I tell my friends that Sunset is the best place to buy a tru More

by Tailwheelg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Sunset Chevrolet responded

We truly appreciate the five-star review! Please let us know if we can be of any further assistance. Thank you for choosing Sunset Chevrolet, home of Warranty Protection For Life and Oil Changes for Life!

December 01, 2022

Everything was done on time and as expected. Thanks for the perfect service as always. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Bohren
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Dec 01, 2022 -

Sunset Chevrolet responded

Thank you for this amazing review! We are elated to hear that out team provided you with fantastic customer service and had your vehicle ready at the expected time. Again, thank you for your business and if you have any questions or concerns about the work done to your vehicle, feel free to contact us directly. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 30, 2022

The people have been friendly and helpful with my car questions. I’ve been very happy More

by Ckpleasants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Sunset Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 24, 2022

Every one was pleasant and helpful. The phone calls and text were greatly appreciated. Thank you More

by Jdgibson50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Sunset Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 19, 2022

They accomplished the oil change in excellent time . . took truck and camper and was able to accommodate both…staff was friendly and kept us updated… More

by Rpfromroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Sunset Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

May 07, 2022

I am very pleased with the a 5 star service great people to work with More

by Jimroux46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAKE AND SCOTT
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May 09, 2022 -

Sunset Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

May 05, 2022

I dropped off my 2016 Silverado for a service and check engine light that was on it was my 02 sensors. They said it could be covered on warranty, but it wasn't. I was shocked at the price. they charged. I More

by sds19661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Sunset Chevrolet responded

Thank you for taking the time to provide us with this feedback. We apologize for the billing error and hope that our service manager was able to resolve this matter for you in an efficient manner. If you have any other questions or concerns, please contact us at wecare@sunsetautofamily.com.

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