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Sunset Chevrolet - Service Center

Sumner, WA

4.4
840 Reviews

840 Reviews of Sunset Chevrolet - Service Center

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January 12, 2024

Can't beat this dealership for Service. Both professional and friendly. We bought our 2005 Silverado 3500 truck at Sunset and have always had it serviced here. Exceptionally Happy! More

by Elz850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Sunset Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 07, 2023

I went in for my 3rd oil change they charged me for a tire rotation, and on my previous visit there was no charge for a tire rotation the service guy at the counter just ignored my question about that an More

by pfereday54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Sunset Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tim Fretz, Service Manager, TFretz@sunsetchev.com

August 17, 2023

I’ve had generally good experience with this dealer (mostly the Service Dept) since buying a 2016 Impala new there. It’s about 6-7yrs later and they’ve honored the free oil change promise, and kept the More

by ImpalaDriver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden K
Aug 21, 2023 -

Sunset Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tim Fretz, Service Manager, TFretz@sunsetchev.com

August 02, 2023

Chelsea is very nice and very much willing to assist you. The best in service department. More

by Imkidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 04, 2023 -

Sunset Chevrolet responded

Thank you for this amazing review about Chelsea! We really appreciate your business. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 18, 2023

Very friendly, professional and kept me informed daily…. Rex was extremely helpful… would recommend to family and friends… More

by User-a2f3f921fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Sunset Chevrolet responded

Cas, we cannot thank you enough for your wonderful review of Sunset Chevrolet and for your referrals and recommendation! We're glad you enjoyed your experience working with Rex. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

April 20, 2023

Fast service and willing to work around my schedule . however had a bad experience trying to sell me deceased sisters 84 equinox More

by Lkeonitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Sunset Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tyler Foss, General Sales Manager, tfoss@sunsetautofamily.com

April 09, 2023

Wow these guys are fast and they know there stuff. And I didn't no better I believe the woman at the service counter were hitting on me .Between the good service and the hot babes behind the counter I More

by jimcarns1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Sunset Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sunset Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

March 02, 2023

Always great service, dealing with Christine I always know that my vehicle is going to be dialed in and back to me asap! More

by White lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sunset Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 28, 2023

Everyone is very friendly and I was in and out in no time it. The scheduling was easy More

by Collin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea garrett
Jan 31, 2023 -

Sunset Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience, Collin! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 03, 2023

Christine in the service department was extremely helpful and knowledgeable throughout the process of getting my truck serviced. I will continue to trust Sunset with the services for my vehicle. More

by Williamgohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Jan 04, 2023 -

Sunset Chevrolet responded

We are very happy to hear that Christine was so attentive during your visit to our dealership and that she gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com