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Sunset Chevrolet

Sumner, WA

Overview
Employees
Reviews
Vehicles
4.3
1,519 Reviews
Contact Dealership

910 Traffic Avenue

Sumner, WA

98390

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Showing 1,519 reviews

November 27, 2024

I just had my GMC Envoy in for a drivers side window motor replace and when I got home found a bolt on the drivers side floor mat, hope the window motor doesn't fall out. More

by rickcoburn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Sunset Chevrolet responded

Thank you for sharing your experience with us, Rick. We understand your concerns regarding the bolt found in your GMC Envoy after the window motor replacement. Your feedback is appreciated, and we encourage you to reach out to us directly so we can address this matter and ensure your vehicle is in perfect condition. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 21, 2024

Always very helpful, friendly, courteous and easy to work with. Also very knowledgeable on their makes and models. More

by Mary_tubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Sunset Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team's helpfulness, friendliness, and knowledge of our makes and models. At Sunset Chevrolet, we strive to provide the best experience for our customers. We look forward to assisting you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 20, 2024

Totally hosed me. I walked out with almost $20k in worthless add ons. Still trying to recover from buying an 8 year old Chevrolet Colorado for over $40k. Was totally t More

by sazqwatch
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino
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Nov 21, 2024 -

Sunset Chevrolet responded

Thank you for sharing your experience with us. We understand that you feel dissatisfied with the transaction regarding your Chevrolet Colorado, particularly concerning the add-ons. Your feedback is important to us, and we genuinely appreciate you bringing these concerns to our attention. If you would like to discuss your situation further, please feel free to reach out to us directly. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

November 15, 2024

Friendly staff, attentive and communicative, Ensured that My EV was followed step by step excellent More

by framirez650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Sunset Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and attentive staff at Sunset Chevrolet. We're glad to hear that your EV experience was excellent and that we could assist you every step of the way. We look forward to welcoming you back for any future needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 22, 2024

The service crew at Sunset Chevrolet in Sumner are awesome , they go the extra mile for me everytime I bring my 2021 Chevrolet Silverado RST I highly recommend them for all you're service needs More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Sunset Chevrolet responded

Thank you, Frank! We truly appreciate your kind words about our service crew at Sunset Chevrolet. We're thrilled to hear that they consistently go the extra mile for your vehicle. Thank you for recommending us, and we look forward to serving you again for all your service needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 25, 2024

They used to wash vehicle when serviced! No more! That’s a nice touch and brings people back. More

by tomhjorten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Aug 27, 2024 -

Sunset Chevrolet responded

Thank you for sharing your feedback! Our team offers complimentary car wash coupons that can be redeemed at your convenience. We really appreciate your business and hope you have a wonderful day! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

August 09, 2024

Excellent work and exceptionally great communication and customer service. One of the best experiences I’ve had with a dealer’s service center. More

by DKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Sunset Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our service center at Sunset Chevrolet. Exceptional communication and customer service are our priorities, and we're glad that shone through during your visit. We look forward to assisting you again in the future! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

July 07, 2024

I took my car in to have ac checked and was told about recall on my rear view camera. More

by tomtbird18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great
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Jul 08, 2024 -

Sunset Chevrolet responded

Thank you, Tom, for choosing Sunset Chevrolet for your car needs. We appreciate your 5-star review and are glad we could assist with your AC check and inform you about the rearview camera recall. Feel free to reach out for any future service or share your experience with others. See you next time! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 10, 2024

Good communication for the service team. Good service. They call you to let you know of recommended services. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Sunset Chevrolet responded

Thank you, Mike, for your positive review! We are thrilled to hear that you had a great experience with Sunset Chevrolet's service team. We take pride in our communication and service quality. We look forward to assisting you again in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

June 07, 2024

Been going to sunset Chevy in Auburn for over 20 years always have had the best service in customer service and the dealership. Highly recommend, a very reliable business More

by Satin100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Sunset Chevrolet responded

Thank you for your kind words and for being a loyal customer of Sunset Chevrolet for over 20 years! We appreciate your recommendation and trust in our dealership's service and customer care. We strive to provide a reliable and top-notch experience always. We look forward to continuing to serve you in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

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