
Sunset Auto Sales
Chambersburg, PA

33 Reviews of Sunset Auto Sales
Friendly & helpful My husband and I recently bought a car and suv. They were both good quality used cars. My car did not have an owners manuel but I did not realize it u My husband and I recently bought a car and suv. They were both good quality used cars. My car did not have an owners manuel but I did not realize it until after we had purchased the cars. I call Marcos and he got me one at no cost. It is a very relaxed there. They were not pushy like some car dealer. They were just very helpful and friendly. When we need our next car we will go to Sunset. More

Very professional and go above and beyond The salesmen at Sunset Auto Sales are very helpful they stayed late so I could test drive the car one more time before making my choice. They were res The salesmen at Sunset Auto Sales are very helpful they stayed late so I could test drive the car one more time before making my choice. They were respectful and helpful when I was applying for my loan. They went above and beyond to answer questions and fix the small things I wanted changed. I would recommend them to anyone looking for a great customer service and a great quality car at a reasonable price. More
Hidden Scratches and Burn Holes We bought our beautiful shiny blue 2015 Chrysler 200, with brand new tires, in the fall of 2017. When it came time to wash it the issues began to surf We bought our beautiful shiny blue 2015 Chrysler 200, with brand new tires, in the fall of 2017. When it came time to wash it the issues began to surface. Over 50 scratches in several areas suddenly appeared which led me to believe a tinted wax product (AS SEEN ON TV!) to hide the scratches and we figured we got ripped off. What are ya gonna do? A Week or so later, we were sure we got ripped off when the glue used to fasten the tiny circular patches hiding several cigarette holes in the upholstery failed. This was after we had the paint redone on most of the car. Having previously concluding that calling them was a waste of time because the rip-off was blatant and all it would serve is to put me in a rage, there was one more item that we found. The locking (spinners) lug nuts had been tightened so hard the Chrysler dealership couldn't get them off to do FWD transmission work. I had to give permission to destroy the lug nuts, and had it done to all four wheels. After several phone calls, I was able to talk to the owner of Sunset and he assured me we would sit for breakfast and come to a resolution. Several more calls and it never happened. More
Friendly, Attentive, Honest, Reliable My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to My family has bought at least 5 vehicles from this place over the past 10 years and they've always done good for us. Marcos (the guy we always seem to end up buying a car from), has always been honest and upfront about things regarding the cars, the dearlership policies, and the special offers. He's also very friendly, talking to you like a person and not just a potential sale. The cars we get have always been reliable. Never bought a 'lemon' car from here. The longest lasting was a Seabring that we had for over 10 years, and it would have lasted much longer if it weren't for being in an accident. The shortest lasting one was a '99 Pontiac Grand Am that I had for only two years, but that's because I traded it in for a real nice 08 Taurus which I got from the same place for a great price. More
Surprising Customer Care I recently purchased a chevy avalanche from Sunset, and on the way home the truck gave me a error code for the traction control. I called the dealersh I recently purchased a chevy avalanche from Sunset, and on the way home the truck gave me a error code for the traction control. I called the dealership, which was closed and left a message. The next morning the owner of the dealership called me personally. He had already contacted a local repair shop and had them contact me later that morning. The repair shop handle the issue quickly and did a great job. Normally you get a lot of blame deflection, excuses, or just poor attitude after the car is sold. This issue, even though it was a minor glitch ( just a sensor) The fact the owner took the time out of his day to make sure I was taken care of says a lot. I would , and will recommend this dealership to everyone i know. Thank you for your great customer service. A very pleased customer. Also thank you for staying open late to accommodate my schedule. You cannot go wrong dealing with this dealership. More
Excellent service in all ways. Marcus is a family favorite! Excellent service, happily purchase of a total of 18 vehicles over the past 20+ years as an extended family. Tim runs a great business & Marcos is a l Excellent service, happily purchase of a total of 18 vehicles over the past 20+ years as an extended family. Tim runs a great business & Marcos is a long-term salesman. More
Very comfortable car buying experience. From the first phone call to the driving away from the dealership in my new car it was by far the best experience i have had with any dealership. From the first phone call to the driving away from the dealership in my new car it was by far the best experience i have had with any dealership. More
Best experience ever quick and easy Great place friendly people and good experience wasn't their for hours like big car lots.I would recommend people to go their great people Great place friendly people and good experience wasn't their for hours like big car lots.I would recommend people to go their great people More
Such a great experience Marcos was great! He was in contact with me the whole time throughout this process. Definitely recommend this dealership to anyone who wants kind, fas Marcos was great! He was in contact with me the whole time throughout this process. Definitely recommend this dealership to anyone who wants kind, fast service getting the car of your dreams! More
EXCELLENT CUSTOMER SERVICE AND EXPERIENCE! JOHN is an incredible man! He got me approved and driving within a day! Plus he drove to Waynesboro to pick me up for the vehicle because I was unable JOHN is an incredible man! He got me approved and driving within a day! Plus he drove to Waynesboro to pick me up for the vehicle because I was unable to get there, which lead to him working passed his shift. this was the only dealership that did not laugh in my face when I explained my awful situation I’m in instead they/he went over and beyond to help me! I am very blessed for SUNSET AUTO SALES!!! More