Sunrise Toyota
Oakdale, NY
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1,183 Reviews of Sunrise Toyota
I'm usually the troll on review sites, so when I have a positive review, it's for true purpose. I'm an auto-technician by trade and know my way around a car, so needless to say I know what I am looking f a positive review, it's for true purpose. I'm an auto-technician by trade and know my way around a car, so needless to say I know what I am looking for. Mr. Casano was not a typical "salesman", he asked questions instead of giving me answers and honestly cared about the love between a car and it's driver. That kind of service and integrity is a rare find in this line of business. More
Joe was very helpful and accomodating. He was curteous as my girlfriend and I used his time to test drive / inquire about vehicles, and was nothing but polite when we left without purchasing anything. The ca my girlfriend and I used his time to test drive / inquire about vehicles, and was nothing but polite when we left without purchasing anything. The cars that we looked at were a little out of our price range, but we're sure to consider Sunrise Toyota and Joe Casano in the future. More
It was a wonderful experience! I was looking for a specific car - the scion rs 8.0 and sunrise had it! I live far from Sunrise and they accomodated me over the phone and I don't regret it at all! Grea specific car - the scion rs 8.0 and sunrise had it! I live far from Sunrise and they accomodated me over the phone and I don't regret it at all! Great purchase and experience! More
I purchased a 2014 Rav 4 from Sunrise Toyota and Matt Presta was my salesman. He was very courteous and helped me in getting everything I wanted out of the car. It was a pleasant and experience and would Presta was my salesman. He was very courteous and helped me in getting everything I wanted out of the car. It was a pleasant and experience and would choose Sunrise Toyota again. More
Bob Bothmann was terrific to work with when buying our new car, even when we presented a challenge ourselves! We first thought we wanted a certain car in a specific color and package that was hard to com new car, even when we presented a challenge ourselves! We first thought we wanted a certain car in a specific color and package that was hard to come buy. Bob worked with us to search the tri state area and was able to locate it and have it brought to the dealership only to discover we had changed our minds. Without blinking an eye, without any complaint, he said no problem, he just wanted us to be happy with our choice in the end. Again we sent him on a search for another model, a specific color and package hard to find. Bob came through for us again. Even after agreeing on a price, we came back days later with a lower price from an online source and Bob was able to match it. We were also surprised that we had asked for mud flaps on the first car, but had not remembered to mention them when purchasing the second car, to find the car arrived with mud flaps courtesy of Bob. Amazing customer service! He really went the exta mile. We also want to commend the young guys working to put plates on the cars each time we took a test drive. They were always so polite and professional making you feel it was their pleasure to set the card up for you, never an inconvenience. Thank you for a wonderful car buying experience Sunrise Toyota! More
Bob Bothmann is knowledgeable about his product. Bob is a true professional. He knew what I wanted and understood my needs. I would use Bob in the future and have recommended him to family and friends. Bob m true professional. He knew what I wanted and understood my needs. I would use Bob in the future and have recommended him to family and friends. Bob made our day at Sunrise Toyota a pleasant one. On delivery of our new Avalon Bob was patient with us, showing us how everything worked. He made it enjoyable. More
I never owned a Toyota before, so deciding to get my Prius was not a spur of the moment decision. I've always hated the whole car buying process because I always feel I have to be on guard with salespe Prius was not a spur of the moment decision. I've always hated the whole car buying process because I always feel I have to be on guard with salespeople and the dreaded sales manager just trying to get a fair deal. I began visiting other dealerships to see if a Toyota could be in my future, and unfortunately those visits validated my earlier fears of distrust. I started reconsidering getting one until I walked into Sunrise Toyota Scion in Oakdale and met Steve Ciattei. Steve was very patient and accommodating when I ended up wanting to test drive a lot of the various models in the lot. He was extremely personable and didn't make me feel there was any pressure to buy anything during the entire process. I felt he really listened to me and gave truthful feedback on the pros and cons I brought up of on the models I was considering. This made me feel very at ease and I felt I could trust him, and that made me feel comfortable wanting to do business with him, which then led me to doing with the dealership. Fortunately, the rest of the process with the dealership backed up the same trust Steve first generated with me. Everyone there made me feel they were very professional and really meant what they say.The whole process from filling out the paperwork through taking delivery was effortless. Several weeks out of the showroom, I had an issue with an alarm on the dashboard. When calling up the Service department, their approach to me was like I was the most important customer to them and they could accommodate me immediately to resolve the issue. When I brought the car in, I was greeted by their service team, went in and was taken care of quickly. Fortunately the problem was just a quirk which was easily reset and has never occurred again. I also brought the car in for its 5000 maintenance, and again felt very good about the process and was treated very nicely. All in all, I am happy with the car, their service, and especially with the treatment I got by Steve and the staff at Sunrise Toyota. I would recommend others to go there and give them a try. More
I was really happy with my decision to go to Sunrise Toyota for my new car. Bob was very helpful and friendly. He was able to get me exactly what I wanted. I would recommend people to go to Sunrise for Toyota for my new car. Bob was very helpful and friendly. He was able to get me exactly what I wanted. I would recommend people to go to Sunrise for a new car and to talk to Bob to help them through the process. I love my new car and I am very happy with it. I want to thank Bob and the rest of the Sunrise Toyota Staff for helping me with the purchase of my new car. More
We had a great experience at Sunrise Toyota. Ronnie B. was great and very personable. It was a no nonsense, quick purchase. We told Ronnie what we were looking for, and he got us exactly what we needed was great and very personable. It was a no nonsense, quick purchase. We told Ronnie what we were looking for, and he got us exactly what we needed for a great price. We dealt with Lisa in finance and she was great as well. We will definitely send our friends and family to Sunrise. More
We have been to Sunrise Toyota for this now our fourth vehicle. Bob Bothmann's professionalism and friendliness has always been outstanding. One of our sons has also purchased a Siena at Sunrise. We will vehicle. Bob Bothmann's professionalism and friendliness has always been outstanding. One of our sons has also purchased a Siena at Sunrise. We will always return here because of the wonderful treatment we get from Bob and the whole staff. Anne and Rich Meyer More





