Sunrise Ford - Service Center

Kyonda was great Let me begin with I work for a Ford dealer and I found myself in a jam, I had a customer who only got 1 key on delivery. Well he happened to live near Let me begin with I work for a Ford dealer and I found myself in a jam, I had a customer who only got 1 key on delivery. Well he happened to live near Sunrise Ford. I 1st priced a key at the dealership I work at, figuring I could get a deal. Not a shot. Then I called Kyonda, she was professional and returned my call. She gave me a price that blew the price I had gotten from my own service dept. I will be calling if I have another problem. She was great and treated my customer like it was her own. Thank you Kyonda. More

Service is Great Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always w Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always willing to speak to you as well. More

Oil Change/Maintenance Bad Service We have a fairly New 2015 F150 with just over 20,000 miles on it. We brought our truck in for an oil change, tire rotation and a vibration in the bra We have a fairly New 2015 F150 with just over 20,000 miles on it. We brought our truck in for an oil change, tire rotation and a vibration in the brake system. Upon inspection From their mechanics they said that the rear rotors needed to be cut. The vibration can be felt In the steering wheel and is clearly in the front of the vehicle and not in the back. When we received our truck back there was oil all over the place under the hood and on the right front fender. We wiped the oil off and there was scratches in the paint on the right front fender also. We spoke to the service advisor and he said that they dont use anythingin the shop that would scrath thw truck and that the oil everywhere was a simple fix, he offered no fix for anything we mentioned to him and had a bad attitude. We left and decided we would go back on Monday to speak to the manager as he stated there wasn't a manager yhere on Saturdays. After arriving home and inspecting the truck further there was a lug nut missing from the right front tire. If this is the customer service you provide it is HORRIBLE!!! Not Happy at all! More

Phone Service Question. Talked to Ron in service about a brake problem and he was very friendly and Professional and a great help to me on a brake problem I am having.about Talked to Ron in service about a brake problem and he was very friendly and Professional and a great help to me on a brake problem I am having.about bleeding the air out of the system on ABS brakes , which I have never worked on , so I will try what he said and hopefully the problem will be solved.. Thanks Ron , you and the entire service group at Sun Rise Ford in Fort Pierce , FL have been GREAT..... It is a pleasure to do business with you all. More

Services. On a 2016 250 pickup truck I am a life long resident of fort Pierce and have known the Sneeds along time . I have bought a few cars and truck from sunrise ford over the years. I am a life long resident of fort Pierce and have known the Sneeds along time . I have bought a few cars and truck from sunrise ford over the years. But as the past week I think your service manger needs a aditude Adjustment he must think women are dumb or stupid and to be walk on like dirt! I worked in the public for quite a few years and I was told by my boss that the only one who could tell the customer or get in there face was the owner of the store or company. So I am going to say this I DON'T think I will buying a car or truck from your dealership anymore! Have bought my last one . Have had enought run in with service mangers, sales mangersto last me alive time Yours M.C.T. Ptalbot575@aol.com. Cell phone 201-8784 More

Quick result ion of my issue The tray that protects the bottom of the engine came loose and was dragging on the ground. I may have hit something on the freeway that dislodged the The tray that protects the bottom of the engine came loose and was dragging on the ground. I may have hit something on the freeway that dislodged the tray. Anyway I show up at 7am with no appointment at Sunrise Ford and I am met by Jorge Barreto Ford consultant. Jorge attached the tray within a few mins and did not charge me. Great service, great response time and an overall positive impression on brand Ford. Because of Jorge and my experience with my Escape, I will be buying another Ford one day! Great dealership! More

My service. Sunrise Ford in Ft Pierce has never disappointed me when it comes to servicing my 2005 FX4 . The service department is top of the line. Sunrise Ford in Ft Pierce has never disappointed me when it comes to servicing my 2005 FX4 . The service department is top of the line. More

Great Overall Experience Great customer attention, awesome service. I asked for body shop. A very nice gentleman walked to the body shop. I asked his name or position and l Great customer attention, awesome service. I asked for body shop. A very nice gentleman walked to the body shop. I asked his name or position and learned he was the general manager of the dealership. More