Sunrise Ford - Service Center

Excellent communication, and service Sarah did a great job communicating all services, repairs needed. Overall, the Service was excellent. job communicating all services, repairs needed. Overall, the Service was excellent. More

Had ABS and traction warning lights intermittent flashing on then resetting. Very disconcerting. Michael very clearly explained the possible causes this issue and what the shop would test to determine the ex on then resetting. Very disconcerting. Michael very clearly explained the possible causes this issue and what the shop would test to determine the exact cause of the problem. I left my car there with every confidence there would be a solution. Michael called the next day and advised me the job was done and the cost. Of course work done on car is expensive but I felt it was reasonable and happy to have the ABS system working again. As a returning customer to I find Michael to be a valuable asset to Sunrise Ford... More

Needed transmission work They noticed transmission failed but were unable to resolve the issue. They failed to fix the issue. but were unable to resolve the issue. They failed to fix the issue. More

Already did. Extremely poor! Three weeks ago I stopped by for a quick lube and was told I needed an appointment and it would be about a week. I had my car service Extremely poor! Three weeks ago I stopped by for a quick lube and was told I needed an appointment and it would be about a week. I had my car serviced somewhere else, that day. I wanted to get other things (diagnostic) done at a dealership so I made an appointment two weeks in advance for 8AM. When I showed up they told me they wouldn't be able to get to the car that day and I would have to leave it for them to do the diagnostic the following day. I left upset without rescheduling and would not recommend your service department to anyone. More

Good communication The work was done in a timely manner and at the price quoted and at the price quoted More

Good, smooth The service was efficient, Sara was communicative which made the process simple No communicative which made the process simple No More

The complete diagnostic left me with a starter problem that was not diagnosed and when I got on the road all the problems emerged again! that was not diagnosed and when I got on the road all the problems emerged again! More

Very professional , polite, thoughtful. Explained everything done to vehicle. Service was prompt , and lounge comfortable and clean Explained everything done to vehicle. Service was prompt , and lounge comfortable and clean More

John was very helpful and professional. I would definitely deal with him again . Great service I would definitely deal with him again . Great service More

Very good service I have been there several times for service in the past and Sara helped me with most of the time. service in the past and Sara helped me with most of the time. More