Sunrise Ford - Service Center

Service John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was complet John took care of my Escape service needs. He even gave me a courtesy car while they worked on repairs since I purchased my car there. Car was completed within 24 hours as he promised. Great experience. More

Five Star Experience While I was waiting for my car to be serviced, I decided to look at the new Mustangs and spotted a white GT Premium that was heavily discounted. While While I was waiting for my car to be serviced, I decided to look at the new Mustangs and spotted a white GT Premium that was heavily discounted. While I was looking at it, I was approached by Neal Meadors and he asked if he could be of assistance. I told him that I had been thinking about trading in my 2015 Mustang, but I couldn't warm up to the Ecoboost model, which left the GT. So we talked some more and I decided to see what kind of deal they had on this car, which was a 2018. We ultimately came to terms and I bought the car. The process was painless with no high-pressure sales tactics. I could not be more pleased. More

Took them 5 1/2 weeks to figure out they couldnt fix my Truc Took my truck in for repair. After 5 1/2 weeks of giving me the run around they called me and told me that they could not fix my truck. The guy that Took my truck in for repair. After 5 1/2 weeks of giving me the run around they called me and told me that they could not fix my truck. The guy that worked on them went into the hospital. REALLY, took them 5 1/2 weeks to figure that out. This is my work truck and is used to pay my bills and feed my family. Do not take your vehicle there for repair... More

Dreaded experience made fast and simple I hate getting my vehicle serviced. I usually put it off until half the lights on my dash are lit up. Going to Sunrise Ford changes that. The emplo I hate getting my vehicle serviced. I usually put it off until half the lights on my dash are lit up. Going to Sunrise Ford changes that. The employees are awesome. Everyone is courteous and professional. I would recommend Sunrise Ford to anyone looking to buy a vehicle or get one servicrd More

Every time, service and staff EXCELLENT!!! We have a 2010 Expedition and needed to bring it in for servicing on two separate occasions. Both times, the service and staff were exceptional. I ca We have a 2010 Expedition and needed to bring it in for servicing on two separate occasions. Both times, the service and staff were exceptional. I can not say enough about how courteous and helpful they were. Our local Ford service center in Michigan can’t hold a candle to Sunrise. Quality, quality, quality! More

lied in response to my review. the sensor never went off. It always said check engine even after service. not the first time sunrise lied about the service, it took 4 trips to fix the sensor never went off. It always said check engine even after service. not the first time sunrise lied about the service, it took 4 trips to fix , they were told of the problem, it is not the first time that I had an issue with this, but will be the last with the liars at Sunrise More

Excellent people to deal with!! I get great service at Sunrise Ford. A bright star is Rebecca Lassiter. She is always on top of the situation. Even in the occasional situation whe I get great service at Sunrise Ford. A bright star is Rebecca Lassiter. She is always on top of the situation. Even in the occasional situation where something is not quite right, she make sure it gets taken care of. Another person worthy of mention is the Service Director David Herrington. He made the extra effort to research the applications for my particular car and made sure that the correct part was installed. More

Kyonda was great Let me begin with I work for a Ford dealer and I found myself in a jam, I had a customer who only got 1 key on delivery. Well he happened to live near Let me begin with I work for a Ford dealer and I found myself in a jam, I had a customer who only got 1 key on delivery. Well he happened to live near Sunrise Ford. I 1st priced a key at the dealership I work at, figuring I could get a deal. Not a shot. Then I called Kyonda, she was professional and returned my call. She gave me a price that blew the price I had gotten from my own service dept. I will be calling if I have another problem. She was great and treated my customer like it was her own. Thank you Kyonda. More

Service is Great Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always w Very honest and accommodating. Honesty is the best policy. Always nice to see the same faces when you go into Service, plus the mechanics are always willing to speak to you as well. More