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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,045 Reviews

1,045 Reviews of Sunrise Ford - Service Center

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February 24, 2024

Was greeted by name when I drove in. Service took about an hour. Car was washed. Very satisfied. More

by SCOTTWNJ
Recommend Dealer
Yes
Employees Worked With
Female service advisor, don't remember name
February 24, 2024

At first I was upset with sunrise ford as the gentleman I had originally spoke to about my check engine light and the recall was not returning my calls, text or emails. I called the Ford Motor Company headqu More

by Jantimpson
Recommend Dealer
Yes
Employees Worked With
Sarah
February 24, 2024

Everyone there is very helpful and makes it easy to be a customer Great experience More

by sw_1969
Recommend Dealer
Yes
Employees Worked With
Mike
February 24, 2024

very bad they told me that the oil change had a price of 250 and when it was my turn to pay me they said oil, labor and a few other things giving a total of $500 if I had known that price I would never do t More

by sotoraf18
Recommend Dealer
No
Employees Worked With
1
February 24, 2024

Excellent service. Understood what I was looking for. Stuart was a great serviceman. Completely satisfied More

by ldelvalle721
Recommend Dealer
Yes
Employees Worked With
Stuart
February 24, 2024

Mechanics suck I get charged to fix the problem and then the same problem happens and I have to pay again for the same repair More

by Pedro Almanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Wolf
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Techs can't diagnose anything wrong with the car bring it to another not dealer shop and they diagnose the issue after a few hours I left it at your dealer for a week More

by DARRIANECORNELIUS
Recommend Dealer
No
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Knight
Feb 23, 2024 -

Sunrise Ford responded

Darriane. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 23, 2024

Service writer Michael Knight very personable & shows he cares. He keeps his customers updated on progress of vehicle. More

by LG2379
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Knight
Feb 23, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Quick, efficient, and friendly! Quick, efficient, and friendly service. Would recommend to anyone needing service for their vehicle. More

by scooper3764
Recommend Dealer
Yes
Employees Worked With
Shawn Cooper
February 22, 2024

Excellent Very prompt. Gave me a ride back to work. Car was fixed correctly and timely. Very pleased More

by Dscott3423
Recommend Dealer
Yes
Employees Worked With
Stuart
Feb 22, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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