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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,050 Reviews

1,050 Reviews of Sunrise Ford - Service Center

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March 19, 2024

Overall experience was excellent. I will certainly be returning next year for an oil change and tire rotation. Thanks again. More

by Joel.Lyman
Recommend Dealer
Yes
Employees Worked With
Service Department. The Customer Service Agent that looked after was excellent.
Jul 09, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 18, 2024

Excellent service My service rep was knowledgeable, friendly, courteous, able to work with my schedule and kept me updated on the progress of my repair More

by Mascgc
Recommend Dealer
Yes
Employees Worked With
Sara
Mar 19, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 18, 2024

Bob Mattox provided exceptional service and information on the car. The manager helped negotiate a. fair price. More

by familymays
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Durant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mattox
Mar 19, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 18, 2024

My experience i cannot complain top of the service. Overall. Top of the line service overall was excellent, communication and punctuality . More

by JOYDUNKLEY1965
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 10, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 18, 2024

Michael es el mejor muy agradecido con el Un poco caro pero buena atención Correct More

by Ortegamultiservicellc
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Knight
Jul 11, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 17, 2024

Sara got us right in for service. Met us in the service drive and took care of everything. More

by arodrigues0
Recommend Dealer
Yes
Employees Worked With
Sara Hanley
Mar 19, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 17, 2024

I did the pickup service for an oil change and taillight recall. Shawn was great and Stephen the porter was excellent also! More

by Frankbeaty780
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 19, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 15, 2024

John went out above customer service, Hey, communicate with me during service. He was absolutely fantastic!!!! More

by Yangchong07
Recommend Dealer
Yes
Employees Worked With
John at service department & he was absolutely awesome!
March 14, 2024

Terrible service. They make you feel like you are bothering them when you bring your car for service. More

by bruce_worley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Sunrise Ford responded

Thank you for bringing this to our attention, Bruce. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 13, 2024

They broke my window and still waiting for a refund for the tinted work that i paid for out of pocket. More

by cast811
Recommend Dealer
No
Employees Worked With
John
Jul 12, 2024 -

Sunrise Ford responded

"Cast811" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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