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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,042 Reviews

1,042 Reviews of Sunrise Ford - Service Center

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January 28, 2025

Horrible experience from sales to service. Never again will I darken your doorway. Felt like I was getting ripped off every time I brought it there. More

by tntborrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart in service.
Jan 28, 2025 -

Sunrise Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 28, 2025

I have been to many Ford dealerships in the past forty years and this dealership was by far the worst experience I have ever had. More

by dougclark8105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Jan 29, 2025 -

Sunrise Ford responded

Doug. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

January 27, 2025

My vehicle is been giving me engine problems the fixing was not complete my rep quit the mechanic quit replicating the issue dealer drove my bronco 260 miles I was told to bring it back i did, dealer mecha More

by Mirella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Sunrise Ford responded

We value and appreciate your business, Mirella. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 27, 2025

I took my truck to be repaired. Wanted to ask questions. Then the police were called. Unfortunately as I left, my inside blinker light is still blinking. Erratically, my brake light More

by ronaldewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Looking for the manager, that would not talk to me and asked me to leave the office.
Jan 28, 2025 -

Sunrise Ford responded

Thank you for bringing this to our attention, Ronald. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 26, 2025

Shawn took my concerns seriously, did an electrical check, figured I needed a battery and put one in. More

by Bi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and checkout woman
Jan 28, 2025 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 24, 2025

David and the service department worked on my 2022 Ford escape which had a recall. It took longer than expected but had it available the next day in time to make it to work. Everything went well, I appreci More

by TBOTTER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
January 22, 2025

Shawn has been very helpful with what is needed for service on my car, I have gone to the service ctr 3 times so far with my 2018 Ecosport. More

by kimberly.payne
Recommend Dealer
Yes
Employees Worked With
Shawn, service ctr
Jan 23, 2025 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 21, 2025

Received me right on time. Very pleasant and helpful staff. My truck was washed and clean. More

by pjnugentsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 20, 2025

The scheduling of service was easy and upon arrival everything went smooth. The service was as expected and my F250 continues to run great! More

by Drmunyan
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 20, 2025

They get in and done and are in time . Never had an issue with anything they have done More

by john@wwsellcorp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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