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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,051 Reviews

1,051 Reviews of Sunrise Ford - Service Center

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April 08, 2024

Respected and treated like family with the warm greetings and pleasant smile They care about your concerns and see you as a person More

by KYANEEPRECIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 08, 2024 -

KYANEEPRECIOUS responded

Sara was Respectful and treated like family with the warm greetings and pleasant smile They care about your concerns and see you as a person

Apr 10, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

Representative was very friendly and helpful. Checked with me to see what needed to be done with the truck. Service was done in a reasonable amount of time More

by WVWD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2024

The service was excellent. The advisor was very professional and the work was done as requested. More

by JENNALYNN000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cooper
Apr 10, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

The service staff were very personable and the lounge area had great hot chocolate. Also washed my truck More

by EDGRANT11021971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2024

Only problem was no one notified me that the parts to fix the truck was in stock other than the everything was well More

by 244lostone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Apr 10, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

Excellent greeting by the service advisor. He kept me informed all the way through. Let me know that they couldn’t find the issue but they would try software update, which was good. Didn’t fix More

by repaggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Apr 10, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Michael did a great job getting my work truck in and out fast. Thanks for the great service. More

by dieselcustomwoodworks
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 04, 2024

Good Service center reception is excellent. It is the shop that is the problem. Clearing codes and not actually fixing the problem so you have to keep coming back again and again for the same i More

by FWGALUS
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Knight
Apr 04, 2024 -

Sunrise Ford responded

We appreciate your feedback and are eager to better your return experience.

April 04, 2024

Good service no games; customer lounge was very comfortable and had plenty of snacks and beverages More

by Kosovobill2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Took 5 hours to do 3 basic services, oil change fuel filters and engine coolant change. I don’t think I’ll be coming back to this business. When time is money, I can’t afford to be waiting that long. More

by MARKAPPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah and somebody else don’t remember his name.
Apr 05, 2024 -

Sunrise Ford responded

Thank you for bringing this to our attention, Mark. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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