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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,055 Reviews

1,055 Reviews of Sunrise Ford - Service Center

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April 23, 2024

I feel Michael does well with customers The rest of your team is ok. They seem to be getting better nut recognition at a dealership may not be the best. I'm there often..which means I'm spending money. More

by john.colarulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback, John.

April 23, 2024

Never buy a ford again. Tranny's are horrible and should not quit working at 28,000 miles More

by CLAUDIAC412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Wetteland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo Tierney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Harper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

"CLAUDIAC412" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 22, 2024

Thank you for your excellent service Professionalism 5 Star rating I will always shop at Ford More

by Gadago63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I don’t have their names
Apr 24, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2024

They able to fix my bronco and while in the shop I was able to have a rental car which was a plus for me..thanks More

by Corvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2024

The people at the counter were friendly and helpful. However the shop did not rotate the tires like the ticket said. Hopefully I was not charged. More

by Wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

We appreciate your feedback and are eager to better your return experience.

April 20, 2024

I brought car in because brake inspection for car per Ford App is way over due. Manager with dark hair got in car stomped on brake and said brakes are fine. They said it was inspected when I bought car t More

by airsportdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

"Airsportdesign" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 20, 2024

I have lost confidence in Sunrise Ford to tell me what is wrong with my car. Over the last 2 services at about 10,000 miles when I got oil changed, I needed brake fluid and coolant changed. Brakes were not c More

by Kathleen Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Elliot and Michael
Apr 24, 2024 -

Sunrise Ford responded

Kathleen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 20, 2024

Sara took care of everything I wanted to have done. Unfortunately I missed her text of another suggestion, my bad. Would have liked to have that done too. More

by Philman911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 24, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2024

I bought my 2017 Ford F-150 XLT super crew cab from Sunrise Ford and have all the service work done there and any accessories from Sunrise Ford. I will also purchase my next Ford from Sunrise Ford when More

by WOODSJERRY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Elliott is the best 👌 👍 😍!
Apr 24, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2024

Great service and Sean made my day and me smile perfect day. Thank you Great More

by Jkarenpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 19, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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