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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,055 Reviews

1,055 Reviews of Sunrise Ford - Service Center

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April 25, 2024

Everything was fine in service and salesman came out and explained all about my new edge even though he didn’t sell it to me More

by Ynnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Durant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 25, 2024

Excellent work it was really fast the staff are very nice very helpful to get my car to service 🙌🙌👍 More

by Alejandro Magaña Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

Was not happy with 2 1/2 hour oil change can’t you stagger lunch hours More

by Honordog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
Apr 24, 2024 -

Sunrise Ford responded

"Honordog" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2024

They take excellent care of me and my vehicle every time. Will recommend to anyone! More

by j.sanchez0431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 24, 2024

Every time I bring the car in, there’s always recommendations for $2000-$3000 worth of work and it’s never the same thing twice. The last time it was the injectors being bad this time they said t More

by Carmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure it possibly was Michael Knight, but I don’t see a picture to verify that for sure
Apr 24, 2024 -

Sunrise Ford responded

Carmine. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2024

John was very personable and professional. He kept me updated on everything that transpired as I waited. Everyone I encountered was friendly and great! More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 24, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

Stuart did a great job! He communicated every step of the way. The repair diagnosed took care of the issue. He also handled our check engine light as well as checking for an More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Weinstock
Apr 25, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 24, 2024

Customer Service is great, take care of the problem and follow thru all the details. More

by Pat.hood54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

The dealership is very clean and all the employees are kind, courteous, and very respectful. The wait time on service is very reasonable. More

by Dewaynepayne1964@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Huges
Apr 25, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 24, 2024

Prompt, professional service. Vehicle returned to me clean and issue free. Would definitely recommend Sunrise Ford service center. More

by Bobbygarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Weinstock
Apr 25, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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