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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,055 Reviews
Call Service Center (772) 461-6000

1,055 Reviews of Sunrise Ford - Service Center

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April 26, 2024

No one returned phone calls for service Oil change took over 1 1/2 hours Car was not washed-but said it was…! Very disappointing experience More

by CHIPJOT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart never returned phone calls , Shawn reported car had been washed but it was not
Report | Print
May 01, 2024 -

Sunrise Ford responded

"CHIPJOT1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 26, 2024

The service was good. I was almost satisfied until I saw the dirt smuts. I wish they would be more careful with client cars. My car was clean. More

by JEANINELANELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
May 01, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

April 26, 2024

Excelente service all the time and very nice people, the are very profesional and kind always More

by SALVADOBERRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

This was a split visit between Quick Lane and the service department. Both groups did an excellent job. Sara and David Brown were at their best. My Escape came back in great shape. Thanks very much. More

by repaggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Report | Print
May 01, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

They take excellent care of me and my vehicle every time. Will recommend to anyone! More

by TimWhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Apr 25, 2024 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

Stuart was pleasant and efficient. Communication is essential and he was great and prompt with calls More

by ellen_mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
Report | Print
Apr 25, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 25, 2024

I just moved here and this was my first visit to this Ford location. I was instantly pleased!!!! It was very easy to drive in and get service. Everyone was friendly and it is very clean. The fancy coffee More

by wendyrogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in service was great!!! 5 stars!
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Apr 25, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 25, 2024

David Brown was extremely helpful in all aspects of having my car repaired. From dealing with Ford to keeping me updated along the way. Thank you David More

by jjbrown01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown Service
Report | Print
Apr 25, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 25, 2024

They were very respectful and great to work with. They also were very responsive to my concerns. More

by p.register58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

Shawn Cooper👎 (just don't like the way he serves customers) Didn't complete everything requested (front tag holder install) Left washer fluid empty (even a 10 min oil change service would fill More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Cooper
Report | Print
Apr 25, 2024 -

Sunrise Ford responded

Danny. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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