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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,041 Reviews

1,041 Reviews of Sunrise Ford - Service Center

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January 30, 2025

I definitely will never come back no trust in the care of my vehicle while in service More

by JOEI2754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Lassiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jan 30, 2025 -

Sunrise Ford responded

"JOEI2754" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 30, 2025

Excellent as always. Shawn Cooper was very helpful. Service went well., I've been taking the car there since 2009, no reason to change. More

by CYBERDEMONBFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cooper
January 30, 2025

Body shop took month and a half on my expedition. Picked it up and door doesn’t close correctly and my drivers side front and back locks do not work. Still waiting on panel for the inside More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Jan 30, 2025 -

Sunrise Ford responded

Crystal. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 30, 2025

The Woman who handed out issues in the Service department was disrespectful & dismissive to our inquiring questions! More

by Andre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Lassiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Dropped off my truck at 8 am for a quick recall reset on my transmission. They said it would be a few hours. At 4 pm I called them and they said my advocate went home early and they didn't know where my tru More

by Melissasudac@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only persons name i remember was Christina my advocate who went home early.
Jan 30, 2025 -

Sunrise Ford responded

Melissa. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

January 30, 2025

Jennifer was amazing made it really easy amd smooth for me Definitely will use the service again More

by Eyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 30, 2025 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 30, 2025

My appointment was treated very professionally and courteously. I was informed about the time it would take for service and assisted with transportation to and from the dealer. I was informed about ad More

by tlhreds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
Jan 30, 2025 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 30, 2025

I live in Vero Beach FL and refused to take my 2022 F350 to Millinax Ford in Vero Beach. I decided to go to your dealership Sinrise Ford for service and I was treated very special by Shawn Cooper. Very nice More

by whartonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cooper
January 29, 2025

Jennifer is an asset to the company. She provided awesome customer service and is very thorough! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 29, 2025 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 28, 2025

Horrible experience from sales to service. Never again will I darken your doorway. Felt like I was getting ripped off every time I brought it there. More

by tntborrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart in service.
Jan 28, 2025 -

Sunrise Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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