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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,219 Reviews

1,219 Reviews of Sunrise Ford - Service Center

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August 23, 2024

I was gouged on the cost of the part as well as the labor charge. I provided the technician with the maintenance needed and after completing the job he agreed with my assessment. The technician did a great j More

by Jzudans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David the service advusor
Aug 29, 2024 -

Sunrise Ford responded

"Jzudans" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 23, 2024

John and his team were very professional. They got me in and out very quickly and solved the problem the first time. More

by Scott.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 29, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 22, 2024

Had line x applied and had overspray over entire vehicle. They did clean the truck the next day but I am 45 minutes away. Just wish the preparation was better to avoid this hassle. More

by Firecap
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown, was in detached accessories dept.
Aug 22, 2024 -

Sunrise Ford responded

"Firecap" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 22, 2024

From being welcomed, signing in, paying for service and picking truck up. Excellent service. If truck had been vacuumed better, I would rate outstanding. Thank you very much More

by JVIOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The men in the garage very helpful and welcoming
Aug 29, 2024 -

Sunrise Ford responded

We appreciate your feedback and are eager to better your return experience.

August 22, 2024

Efficient, professional service, especially like the videos showing and explaining the issues. Much appreciated, thanks More

by HildaMcS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

Please make sure that my 5 star rating is delivered to your reporting institution Thank you Brandon More

by brandonlee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2024

Had a great experience with the service team. Flowed very well no complaints about my visit More

by darylot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2024

William was helpful but I still have issues with the dash display which will not be resolved until October at the earliest. Three loose lug nuts were left in the trunk causing a worrying rattle. Hood align More

by SIMONDOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 22, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

August 21, 2024

I was really impressed with Adrian my salesman and the genuine customer service and care he displayed. More

by TRBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Calicto
Aug 22, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 20, 2024

Very pleased with my appointment. In and out in a reasonable amount of time. Friendly service More

by robin.tipton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David. In service department
Aug 22, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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