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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,215 Reviews
Call Service Center (772) 461-6000

1,215 Reviews of Sunrise Ford - Service Center

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September 10, 2024

Came in to get my oil changed and air in my tires. and left the dealer with 3 gouged rims from the tech doing the damage and the dealership won’t replace the rims More

by 1233SJKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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September 10, 2024

I was not discussed about what my service included. Was told to pay and I did and left. Nothing about what was done . More

by matrouselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Sunrise Ford responded

"Matrouselle" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 10, 2024

Everyone is as very courteous. Was told they would have to keep my car for one to two days and I hit it back on the second day. More

by CRAFTYMOM81151
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 10, 2024

Good time on getting truck back, work seems to be very good. No curren problems just a recall. More

by SWOFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 10, 2024

I was treated with courtesy and respect and Mr. Brown took very good care of me is what I could with the insurance waiting on Insurance to get approval, vehicle is running just fine so far! More

by Jeffreyodell1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brown
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Sep 13, 2024 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 09, 2024

John in service and the diesel mechanic did a great job. I had a persistent code and they figured it out and made the repairs. My truck is 100%. Thanks More

by Finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson 5stars
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September 08, 2024

Trustworthy and reliable. Never had any issue with them at all. Very satisfied with their work. More

by Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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September 08, 2024

Problem with sales person did not get dent in car done there fixed as promised More

by frenchlin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison
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September 07, 2024

Courteous, clean facility, comfortable waiting room. Offered a car wash. Completed seevice in a timely manner. More

by rdrfparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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September 07, 2024

Great place to buy car or truck great staff service seems to be excellent. Looking forward to the next few years doing business with them. More

by shayvarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Wetteland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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