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Sunrise Ford - Service Center

Fort Pierce, FL

4.2
1,213 Reviews

1,213 Reviews of Sunrise Ford - Service Center

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September 13, 2024

My service advisor Sara Haney is helpful, warm, knowledgeable, professional and easy to do business with. She explains things well and doesn’t mind going over my questions or concerns a second ti More

by LINDAWALT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Haney
September 13, 2024

I bought a 2022 Ford bronco, had major problems with the air conditioning for the extended warranty took them 15 days to figure out the problem. They left my car full of mold where the car was ruined and I More

by Tropicalgirl9362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not know anyone there
September 12, 2024

Everyone was courteous and helpful since arrival and when the work was completed. Easy way to communicate while waiting for what needed to be accomplished. More

by Maponte1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 13, 2024 -

Sunrise Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 12, 2024

Very professional staff! Had the chance to come in early and was taken care of! More

by TIFMANGO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 12, 2024

Very Very professional and polite. Explained the process of the recall time frame. All of my service is done there. More

by MICHAEL.KIPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, service
Sep 13, 2024 -

Sunrise Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2024

John was very knowledgeable and efficient. The service department was waiting for us and called the next morning to tell me that ordered the necessary part. More

by cindymbruce
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 13, 2024 -

Sunrise Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 12, 2024

Great service they could be more on time when you have an appointment . Was concerned about a issue but took it back and it was not an issue at all More

by MBANDJMLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

Thank you for taking the time to provide us with this feedback.

September 11, 2024

Always good customer service when I have my appointments for my Bronco, Dave is great! More

by kmc0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 13, 2024 -

Sunrise Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 10, 2024

Came in to get my oil changed and air in my tires. and left the dealer with 3 gouged rims from the tech doing the damage and the dealership won’t replace the rims More

by 1233SJKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
September 10, 2024

I was not discussed about what my service included. Was told to pay and I did and left. Nothing about what was done . More

by matrouselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sunrise Ford responded

"Matrouselle" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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