Sunrise Ford - Service Center

Sunrise Ford got us an appointment exactly when we needed it. We thought it would be tough during the holiday season but our advisor Sara Hanley came through for us. it. We thought it would be tough during the holiday season but our advisor Sara Hanley came through for us. More

Called in for a recall on my Ford and was taken care of by John Wilson. He was up front, responsive and very professional. It was a pleasure meeting John when I arrived. He made small talk about fishing an by John Wilson. He was up front, responsive and very professional. It was a pleasure meeting John when I arrived. He made small talk about fishing and gave me some advice, all while getting me taken care of quickly. The service was complete in 7 hours. When I returned to pick up my vehicle, everyone that I encountered was very friendly and professional. Overall a great experience at Sunrise Ford. Great Job everyone! More

I appreciate the fast service. Trevor was efficient and friendly. The car wash was a great addition to the service. Trevor was efficient and friendly. The car wash was a great addition to the service. More

Started off rough but continued with terrible customer service. Sales person fumbled an easy sale. Leaving voicemails is useless; no called me back after 3 attempts. Sales person was condescending and bad service. Sales person fumbled an easy sale. Leaving voicemails is useless; no called me back after 3 attempts. Sales person was condescending and bad at communication. Provided alternate numbers to contact me but refused to and made excuses; she preferred emailing me even with two word responses. Ended up requesting a $34k cash refund. Never again. Finally received someone courteous at the end. Smh. Never again. More

John has been great to deal with during my time of need. Would recommend to anyone. Would recommend to anyone. More

Service never answers the phone and never calls back. Service manager argues with the customer just to try and prove them wrong Service manager argues with the customer just to try and prove them wrong More

The dealer handled my repair in a timely fashion and kept me informed on the status. me informed on the status. More

Christina the service person was awesome. She was very helpful with getting my warranty processed She was very helpful with getting my warranty processed More

The service department has always been phenomenal with any issues or even just regular maintenance services that I’ve had. They are fast, friendly and very professional. I live 7 minutes from a Ford deale any issues or even just regular maintenance services that I’ve had. They are fast, friendly and very professional. I live 7 minutes from a Ford dealership in my town but I drive 45 minutes one way to Sunrise for all my auto needs. More

I had a Very pleasant experience at sunrise ford. All the. Staff were professional and kind; Christian, Alex, Bill, Shannon, and Charles. All the. Staff were professional and kind; Christian, Alex, Bill, Shannon, and Charles. More