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Sunrise Ford - Service Center

Fort Pierce, FL

4.3
973 Reviews

973 Reviews of Sunrise Ford - Service Center

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January 09, 2025

I felt $500 a bit excessive to purchase key fob and program that fob at what appears to be a$230 /hour labor rate More

by pens678130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
January 06, 2025

I’m very satisfied with the service I received when I brought it in for 10,000 mile service and oil change. Christine helped me when I was there and made sure I had a ride home. More

by JOANIE1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Jan 07, 2025 -

Sunrise Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 05, 2025

Well marked signs directing you to the service area, check in was easy, and was able to retrieve the vehicle on time after the service was preformed as promised More

by fritzgalyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
Jan 07, 2025 -

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 04, 2025

My rep, Shawn is a superb representative for your company. He always explains everything and always gets back to me as promised. Overall, the service is great. More

by JANABIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 07, 2025 -

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2025

Had a 10:30 appt. For oil change, general check, and wash. Took over 2 hrs. Missed running light . More

by HPAGANO
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Lassiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Sunrise Ford responded

"HPAGANO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via fpfsocial@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 04, 2025

Excellent service for everything, from start to finish. Friendly staff, and did all the work I asked for More

by MARHEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Jo Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Sunrise Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 03, 2025

Sunrise Ford has provided top-notch service on my vehicle since I purchased it at Sunrise Ford since 2012. More

by FOXBAT1956
Recommend Dealer
Yes
Employees Worked With
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

E every time I called, I was lied to by the service manager, Travis oh your truck will be ready tomorrow. That’s been going on for three weeks. I am extremely dissatisfied with the honesty of your serv More

by bneuman2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
January 02, 2025

Everything went smoothly and they were all polite at the service counter. Check out was also very polite . More

by PARTEEJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Sunrise Ford got us an appointment exactly when we needed it. We thought it would be tough during the holiday season but our advisor Sara Hanley came through for us. More

by arodrigues0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Hanley, Shawn, Holly, Charlie
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