Sunrise Ford - Service Center

Service was excellent. Personnel professional and answered all questions. Well be using them for further services Personnel professional and answered all questions. Well be using them for further services More

They screwed up my financing. The dmv has capitol one listed as the lien holder. The real lien holder is ally financial. I've called several times to get this fixed but there's be The dmv has capitol one listed as the lien holder. The real lien holder is ally financial. I've called several times to get this fixed but there's been no reply. The salesperson was great but how can you mess this up and why doesn't anyone answer phone call or get back to me to fix this issue? More

The vehicle was not vacum and washed as promised , I've told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dolla told the service tech, one of the rear tire nut bolt is missing , when I picked up the vehicle after 5pm 11/29/24 The receipt was for $170 dollars and I truly believe nothing was done to my vehicle because the tire nu bolt was still missing the truck was dirty inside and out and probably they reset the oil life on my truck computer without changing the oil and cabin filter, I've left a message to the service manager in detail what has happened and no call back yet, this morning I called the general manager on the phone telling him everything that has happened and so far nothing. And this explains why I will not go or recommend for anybody to go to Sunrise ford for anything More

The service was excellent. Shawn the service writer kept me informed from drop off to pick up. Shawn the service writer kept me informed from drop off to pick up. More

We had a vehicle that needed service right away. Our advisor Sara Hanley got us in right away. It was actually ready in a few hours. Our advisor Sara Hanley got us in right away. It was actually ready in a few hours. More

Did not have my vehicle’s recall fix, no idea if they will in future. Dispute two servicemen walking out to my Maverick, they could not show me how to adjust my side mirrors. Trevor left me a message tha will in future. Dispute two servicemen walking out to my Maverick, they could not show me how to adjust my side mirrors. Trevor left me a message that I must leave the driver’s seat and walk around the vehicle and manually adjust the side mirror. More

Well organized, good comms with customers, updates, etc. met expectations for work and completion times met expectations for work and completion times More

Everyone was very friendly and helpful waiting room had plenty of room to work while I waited plenty of room to work while I waited More

My service advisor was great. She kept me well informed.I am happy with the wirk that was performed She kept me well informed.I am happy with the wirk that was performed More

Great service that’s what keeps me coming back. I’ve bought 3 trucks from sunrise. And will probably buy another from them. Thanks for the great customer service I’ve bought 3 trucks from sunrise. And will probably buy another from them. Thanks for the great customer service More