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This rating includes all service center reviews, with more weight given to recent reviews.
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1,183 Reviews of Sunrise Ford - Service Center
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April 08, 2025
Terrible. .. An embarrassment to the Ford organization. Shame on you. Disgusting practices by this dealership .. An embarrassment to the Ford organization. Shame on you. Disgusting practices by this dealership More
by estelle.mapp
Employees Worked With
April 08, 2025
We have tried for at least a month for a clean vehicle report for taxes report for taxes More
by isigillo
Verified CustomerEmployees Worked With
I have left messages for varies people with no help. The only call back was Mr Francois who said he would have report within a few days. That was 3 weeks ago. Gia has been helpful! 5 star for her.
April 08, 2025
Thank you Christina for all the hard work you accomplished gettting our Expediton cool and safe again ! This family appreciates all the effort you made for us ! Understanding our need . This has accomplished gettting our Expediton cool and safe again ! This family appreciates all the effort you made for us ! Understanding our need . This has been such a great experience . Thank you really does seem trite . More
by Msarrows4
April 08, 2025
Phenomenal communication and never feel like I’m asking a stupid question which is something to be said for dealerships. Every service I actually look forward to and will purchase from Sunrise Ford again. Sa stupid question which is something to be said for dealerships. Every service I actually look forward to and will purchase from Sunrise Ford again. Sara, Blaine, and Shawn are the best. More
by Chrissy LeMaster
Employees Worked With
Sara Haney, Shawn Cooper, Blaine Vickman
April 07, 2025
The staff was very helpful. Professional and knowledgeable staff. I’m glad that I took my vehicle to your dealership. Thank you Professional and knowledgeable staff. I’m glad that I took my vehicle to your dealership. Thank you More
by Alicias55
Employees Worked With
April 06, 2025
The service center this dealership has been my worst experience that I’ve ever had with any mechanic shop. Not only have they wasted a ton of my time and even lied to me on details regarding the repair experience that I’ve ever had with any mechanic shop. Not only have they wasted a ton of my time and even lied to me on details regarding the repair of my vehicle, They actually installed a faulty CDF drum and will not take responsibility. They’ve had my vehicle back at the shop several times and nothing has been done even though they know there is an issue. The only thing that brings me comfort is that everyone in my family and friend group knows that they are aware of the faulty transmission, and the risk involved on giving me back the vehicle without fixing their mistake. At this point, I truly believe they are trying to wait out me getting frustrated with the vehicle so that I trade it in. They have a complete lack of accountability and are putting their customers in unsafe positions. More
by Jfortin52
Employees Worked With
Charlie service manager
April 06, 2025
Very courteous staff. Prompt service and a pleasure to deal with. Would definitely recommend this dealership to family and friends. Prompt service and a pleasure to deal with. Would definitely recommend this dealership to family and friends. More
by Rick
Employees Worked With
Quick lube.
