1,174 Reviews of Sunrise Ford - Service Center
Excellent Customer service, very surprised I was taken care off on the same day. Jeniffer at service desk was amazing staff , she collected word for word to analyze the situation then with the highly exp care off on the same day. Jeniffer at service desk was amazing staff , she collected word for word to analyze the situation then with the highly experienced technician I got my truck back driving like if it was new. I highly recommend anyone that owns a ford or any other vehicle bring to this location you won’t regret. Thank you so much Jennifer and staff. More
I can’t say enough good things about Sunrise Ford Service Center. Every visit has been smooth and professional, but what really sets this place apart is Dave—the best service advisor I’ve ever worked with. Center. Every visit has been smooth and professional, but what really sets this place apart is Dave—the best service advisor I’ve ever worked with. Dave is incredibly proactive when it comes to communication. He keeps you informed every step of the way and makes sure you understand exactly what’s going on with your vehicle. He consistently goes above and beyond to ensure that the issue is fully resolved and that you're completely satisfied. More
Very friendly, was told what to expect and when I would hear from them. Both were true. I will be back hear from them. Both were true. I will be back More
Advisor David Brown is great! Does his best to make sure he keeps customer informed. Will be requesting him again when I need anything five to my GT!! Does his best to make sure he keeps customer informed. Will be requesting him again when I need anything five to my GT!! More
Good value and service center group. Very informative with service estimates and follow ups. In and out process good. Very informative with service estimates and follow ups. In and out process good. More
I’ve had my truck there numerous times none of the recalls were fixed the third time I was there with concerns about my vehicle shutting down because it caused an accident in the vehicle vehicle has b recalls were fixed the third time I was there with concerns about my vehicle shutting down because it caused an accident in the vehicle vehicle has been there total of three times. Nothing was repaired when I went to pick it up. They stated they drove the vehicle 40 miles to vehicle never moved. It sat in her parking lot with nothing being done to it. I spoke to the service manager Steven. He told me if I feel safe in the vehicle. I should just trade it in. I’ve tried contacting the general manager of the store left numerous voicemails with no return phone calls regarding my vehicle that keeps shutting down and also all the recalls that haven’t been taken care of and four trips of being there the most horrible dealership on the treasure coast More
I purchased my Ranger here in 2021. I feel I got a good deal and when I had a problem, they took it in and fixed it under warranty. Its perfect now! I do like this dealship! I feel I got a good deal and when I had a problem, they took it in and fixed it under warranty. Its perfect now! I do like this dealship! More
Vehicle salesmanship is good. Service department could be better. Last visit to service department resulted with no work done to Vehicle. Had to speak to assistant svc Mgr who s Service department could be better. Last visit to service department resulted with no work done to Vehicle. Had to speak to assistant svc Mgr who stated that I would be contacted to expedite service to Vehicle. This was June 6th and no contact as of this survey. More
Jennifer Harvey was extremely helpful and made things convenient for us. In the past Sunrise often wants to keep our vehicles for several days. Jennifer made things happen in a time fashion.. convenient for us. In the past Sunrise often wants to keep our vehicles for several days. Jennifer made things happen in a time fashion.. More