Sunrise Ford of North Hollywood

15k service Everything was great minus the 2.5 hrs it took to do this servicing. There were a lot of vehicles being serviced so I do understand the time it took. Everything was great minus the 2.5 hrs it took to do this servicing. There were a lot of vehicles being serviced so I do understand the time it took. Everyone was polite and helpful. 5 stars. More

total professional experience I was already leasing a vehicle from sunrise Ford and it was time to turn in my lease car, I was a little over on the mileage, but the sales team and I was already leasing a vehicle from sunrise Ford and it was time to turn in my lease car, I was a little over on the mileage, but the sales team and finance team worked with me to help get a nice car and was not hassled like other times I've been to other dealers. More

Informative, Respectful, and helpful At this dealership, we encountered workers who were respectful and very caring in regards to our purchase. Everyone was very welcoming and friendly, o At this dealership, we encountered workers who were respectful and very caring in regards to our purchase. Everyone was very welcoming and friendly, offering us anything we needed and were at our service. More

Quick & fair Deal Went in to trade in my Leased Truck with something smaller; Marco kindly showed us the best deal for the buck and could quickly buy back the truck and Went in to trade in my Leased Truck with something smaller; Marco kindly showed us the best deal for the buck and could quickly buy back the truck and put us in a brand new Ford EcoSport with the help of General Manger Alex. They saved us a couple of trips to several dealerships and took away the burden of selling Truck to Carmax or something.!! More

New car purchase Very enjoyable car buying experience! Features on car were explained . The financing was easy and completed as quickly as possible. Very nice people o Very enjoyable car buying experience! Features on car were explained . The financing was easy and completed as quickly as possible. Very nice people on staff. More

Dont buy here, bad support Purchased a 2018 focus, my first Ford. Less then 3000 miles and the clutch goes out. Bad but ok, it happens. The issue is that this dealer won't fix i Purchased a 2018 focus, my first Ford. Less then 3000 miles and the clutch goes out. Bad but ok, it happens. The issue is that this dealer won't fix it. They won't give a loaner...they are just sitting on my car and won't do anything. They do not stand behind their product. Dont buy here. More

Fourth car from this dealer I just personally bought my fourth car from these guys. I have also walked in two friends into this dealership and bought cars. No BS, got my price an I just personally bought my fourth car from these guys. I have also walked in two friends into this dealership and bought cars. No BS, got my price and the car I wanted and gone. Easy. Nasser is the best. More

quicklane service beware of Guadalupe Herrera the service writer of quicklane.. she overcharges on oil changes. she quotes you 75.00 when they advertise for 39.99. dont beware of Guadalupe Herrera the service writer of quicklane.. she overcharges on oil changes. she quotes you 75.00 when they advertise for 39.99. dont trust her ...go elsewhere. More

Think Twice Before Buying a Vehicle Here Wish we had done a little more investigation on this dealership before walking on the lot! Just had the worst car buying experience of our life (not h Wish we had done a little more investigation on this dealership before walking on the lot! Just had the worst car buying experience of our life (not hyperbole - and we buy cars pretty regularly)! In our opinion, they were actively deceptive in the transaction (looking into recourse). One would have thought the days of the proverbial "used car salesman" were a thing of the past (I know, I'm being naive!). DO NOT DO BUSINESS WITH THIS DEALERSHIP! Honesty, Transparency and Integrity are three things WE did NOT experience here. More

Stop Weakening America! America is built on the truth that honest work will result in honest pay. When companies such as this resorts to using below standard wages, it weaken America is built on the truth that honest work will result in honest pay. When companies such as this resorts to using below standard wages, it weakens the idea of paying skilled workers for skilled work. Using sub standard workers which will produce sub standard products weakens America as a whole. Wake up! More