Sunrise Ford of North Hollywood

Dishonest and overpriced I have bought a from this dealership before years ago. This time around I purchased a Mustang with the extended warranty and service contract. Not onl I have bought a from this dealership before years ago. This time around I purchased a Mustang with the extended warranty and service contract. Not only did the finance and sales team lie about the specifics or the warranty, they also included the purchase price of the warranty into to total sale. Ford offers the extended warranty interests free. When encountering issues that was sold as being covered I am told by the service department on multiple occasions that the sales team do that all the time. Here’s my impression of Sunrise Ford: 1. Pushy and dishonest sales team. 2. Overpriced and uncompetitive financing. 3. Very friendly and helpful service department. More

Great experience! Overall it was a great experience from start to finish. The appointment was right on time and it took far less time to complete the work than estimate Overall it was a great experience from start to finish. The appointment was right on time and it took far less time to complete the work than estimated. Everyone I dealt with was very friendly, especially my adviser Joseph. It was my first time there and so he took the time to show me around the place and was a very nice guy. The dealership itself is very nicely remodeled and even has a cool little cafe if you wanna grab a bite to eat while you wait. Would definitely recommend to others. More

A dealership with its own restaurant inside! I've taken my leased Ford to a number of different dealerships for service and this is by far the best one. They just renovated the whole service and I've taken my leased Ford to a number of different dealerships for service and this is by far the best one. They just renovated the whole service and waiting areas. The car service process was quick and there's a nice cafe inside with lots of food and drink options. More

Recall Came in for a recall service advisor was friendly and helpful. Got my car back with in hours. Great customer service will come back again Came in for a recall service advisor was friendly and helpful. Got my car back with in hours. Great customer service will come back again More

It was a good day Pleasant experience. Only dealership I bought a second car from. Nice new dealership. The salesperson was enjoyable to work with. I was impressed that Pleasant experience. Only dealership I bought a second car from. Nice new dealership. The salesperson was enjoyable to work with. I was impressed that they remembered a lot about me. More

Nice and easy experience I had an excellent experience dealing with Mike Faina. Everything he promised was delivered on. I really appreciate the follow up calls in regards if I had an excellent experience dealing with Mike Faina. Everything he promised was delivered on. I really appreciate the follow up calls in regards if I still need help operating the vehicle. More

Great Service Great staff and awesome attentive customer service. They ensure you are fully aware of what us taking place with your vehicle and dont oversell servic Great staff and awesome attentive customer service. They ensure you are fully aware of what us taking place with your vehicle and dont oversell services you dont need. More

Worth the Drive I was very pleased with the level of service that I received from the staff at Sunrise Ford! They made the leasing process smoother than any other dea I was very pleased with the level of service that I received from the staff at Sunrise Ford! They made the leasing process smoother than any other dealer I have been to. Edward Nyahay helped me into the Ford Truck of my dreams! More

purchase the king of pickups, F-250 diesel, 4wd, long bed Very helpful, knowledgeable and professional. For example the salesman brought the vehicle to my home to confirm the necessary parking needed. He wa Very helpful, knowledgeable and professional. For example the salesman brought the vehicle to my home to confirm the necessary parking needed. He was able to locate the exact vehicle that I wanted. More

Service Went to dealership w issue for transmission w/o appointment. Took information gave me ride to work, within hour got call with issue & cost. Picked Went to dealership w issue for transmission w/o appointment. Took information gave me ride to work, within hour got call with issue & cost. Picked up car washed & when promised, can’t do better than that. Have had other work done & same result, would highly tecommend More