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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
321 Reviews

321 Reviews of Sunrise Chevrolet - Service Center

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November 10, 2024

Much better experience than last time. Jeff, service mgr, was very good 15 words end More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Sunrise Chevrolet responded

We're glad our service center team at Sunrise Chevrolet could turn your experience around this time. Thanks for sharing and we hope to see you back for any future needs!

November 07, 2024

Jorge was friendly, helpful and knowledgable. I appreciate his help with my Trailblazer needs. I will return to Sunrise for future service needs. More

by BREEVES33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that Jorge provided you with excellent service at Sunrise Chevrolet! We look forward to assisting you with your Trailblazer in the future.

November 05, 2024

Very Professional. Good Communication. I felt valued as a customer. I appreciate the way I was treated and the service on my vehicle. More

by COLE78902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 07, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that you felt valued and appreciated during your visit to Sunrise Chevrolet. Our team takes pride in providing professional service and clear communication. Thank you for sharing your experience!

November 02, 2024

Customer service reps are very nice and friendly informative people we need that kind of service nowadays. Thank you. More

by vivianr914
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Sunrise Chevrolet responded

Vivian, thank you for your kind words about our customer service team! We strive to provide friendly and informative assistance. If there's anything else we can do for you or improve upon, feel free to reach out.

October 23, 2024

Like that I can get points but I am having a problem with the App - does not work right - need help getting that to work If I can't help soon, I will start going to a service center closer to my home More

by LIZ.GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Sunrise Chevrolet responded

Liz, thank you for bringing this to our attention. We're sorry to hear about the trouble with the app and would love to help resolve it. Please reach out directly so we can assist you further at Sunrise Chevrolet!

October 17, 2024

Listened to my needs and helped figure presets out for comfort in suburban. Tech took care of mouse house in engine - thank you! Suburban all cared for! More

by MEYER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones
Oct 18, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that our team at Sunrise Chevrolet was able to address your needs and ensure your Suburban is in top shape. Thank you for sharing this positive experience!

October 10, 2024

Dan was very helpful and accommodating to get me in and out quickly. Thanks Dan. More

by JASON_ORR2003
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Sunrise Chevrolet responded

Jason, we're glad to hear Dan was helpful and able to get your service needs completed quickly. We hope to see you back at Sunrise Chevrolet for any future needs!

October 08, 2024

Service was overall good. When it was determined that the car would need to be there another day I would have liked to have been notified. I didn't find out about it until I c More

by jeffp912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camarena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Sunrise Chevrolet responded

Thank you for your feedback on your recent visit to Sunrise Chevrolet. We're glad the service was overall good, but we apologize for not notifying you about the extended repair time. We'll work on improving our communication and appreciate your understanding!

October 07, 2024

Jorge is a very good sales person to deal with. He knows all the answers. More

by LOUISWOLSKI
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mackintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Sunrise Chevrolet responded

Louis, it's great to hear you enjoyed working with Jorge at Sunrise Chevrolet. Thanks for the review!

October 02, 2024

I had a 720 appointment time For oil and tire rotation and my truck wasn't ready until 1230. It would've been nice for someone to let me know that it's gonna take a half a day to do a tire rotation and oi More

by ikiser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia Baylen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Sunrise Chevrolet responded

I apologize for the long wait during your recent visit. We strive to provide timely service, and it's disappointing to hear we fell short in that and communicating delays. Please feel free to reach out if you'd like to discuss this further or have any other concerns.