Sunrise Chevrolet - Service Center

I originly brought my car here for service/repair and the customer service was great! Very warm and friendly staff. The people seemed knowledgeable and willing to explain anything I had questions on. When I customer service was great! Very warm and friendly staff. The people seemed knowledgeable and willing to explain anything I had questions on. When I went to the show department just to kill time I was approached immediately by one of there staff who showed me some of his favorite top of the line vehicles. Im sure I'll be back whether it's for service or a new car in the future! More

This dealership's service department is one to avoid - these guys use every trick in the book to sell services that aren't even needed. I've taken my car there a couple of times for routine warranty work these guys use every trick in the book to sell services that aren't even needed. I've taken my car there a couple of times for routine warranty work only because they are close to where I live. Each and every time I go there, they attempt to sell additional services that are not even required (i.e fuel injector service at 20,000 miles - NOT in the service manual, so why are they recommending it)? Kept the car for 100k miles and it never received nor needed that service, ran just fine when trading in. So be careful if you go here for service - they will take advantage of you big time. More

I took my 2001 Cavalier 2.4 in when it began making lifter noise. The svc mgr and a mechanic helped look over the problem. The mechanic touched the top of the engine aqnd revved the throttle. Then h lifter noise. The svc mgr and a mechanic helped look over the problem. The mechanic touched the top of the engine aqnd revved the throttle. Then he said, "yes, it's a "rod", probably #1 or #2. The service mgr concurred and guessed that it was time to get a new engine. Two thousand or so. Only one problem: As I left, I pondered, does a DOHC engine HAVE "RODS"? I told this story to the people at the local auto parts store, and they had a good laugh. Then I told them, the same thing happened (RE: cam/lifters) 15 years ago, at the same place -- when it was sporting a different name. I caught them then and had to sign a waiver to get my car back, because I threatened to sue. The name may change, but a rat is still a rat! More