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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
322 Reviews

322 Reviews of Sunrise Chevrolet - Service Center

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November 08, 2021

I thought the oil change was to expensive in my opinion and I wasn't to happy. More

by DjCor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Sunrise Chevrolet responded

We apologize your recent service cost more than anticipated. It is never our intention to inconvenience our guests and we appreciate the feedback so we can make improvements where needed. Thank you for your business at Sunrise Chevrolet and we hope to get the opportunity to work with you again in the future.

October 19, 2021

Great service dept. long time customer and always bring suv. Courteous staff and vehicle taken care of and done when promised. Advisor Jim Finch is great and takes care of his customers. More

by Rickblasek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Sunrise Chevrolet responded

Thank you so much Rick for being a longtime, loyal Sunrise customer! We appreciate you taking the time to give us a review and share your experience. We look forward to continuing to care for your vehicles!

October 07, 2021

Went in for a oil change and routine maintenance Julia is very personal and friendly I was in and out with in a hour More

by Marc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunrise Chevrolet responded

We are happy to hear our team was able to get you back on the road in no time! Take care - Sunrise Chevrolet

October 07, 2021

Went in for a oil change and routine maintenance Julia is very professional and friendly was in and out in a hour More

by Marc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunrise Chevrolet responded

We are happy to hear our team was able to get you back on the road in no time! Take care - Sunrise Chevrolet

Oct 18, 2021 -

Marc123 responded

Everyone is awesome thanks for all your help

July 28, 2021

Very unethical service department. They overcharge, do not return phone calls. Agreed to refund some payment and never sent it. Won't return my calls. If I could give zero stars I would but this site won' More

by kmaykut123
Recommend Dealer
No
Employees Worked With
Jeff Hrubec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sunrise Chevrolet responded

I am concerned to read this feedback, as transparency is very important to our team. I assure you that it was never our intention to mislead you, so I apologize for any discrepancy. I would like the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Daniel Schomer – General Manager – (630) 942-8300

Aug 02, 2021 -

kmaykut123 responded

I did reach put to you and left my phone number. You and your service manager neglected to give me the courtesy of a return phone call. I called several times for an entire week.

February 04, 2021

As always they were incredibly efficient and helpful. I made an appointment online and received immediate confirmation. Dan Wurzer was very friendly and helpful. I would highly recommend them for service More

by sue_jackson183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Sunrise Chevrolet responded

Hello, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Sunrise Chevrolet and we hope to see you again!

December 30, 2020

Just had our 4th visit to have our car serviced. Every time we have spoken with JOE LAMENDOLA. Our first time was for an oil change. While that was happening,Joe let us know we needed a new cabin filter ( More

by cathyk2556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lamendola
Apr 16, 2021 -

Sunrise Chevrolet responded

Thanks for sharing your service experience with us! We hope you continue to choose Sunrise Chevrolet as your first choice for all your vehicle needs.

September 15, 2020

I Have Been Using Sunrise Chevrolet fo last 10 years They have Excellent Service Fast an Efficient, they dont Sell You Parts you Dont Need My Cars Only Go to this Dealership 5 outa 5 Awesome Dealership More

by gordonsracegirl24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hrubec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

I did write about you and luciano on another email I got from Sunrise hope you see it..Julia is beyond wonderful..Super nice helped me with a paint problem.Drove my car put of the garage for me..Just all ar More

by Debbie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2020

Great service department! Thank you Jim for the great customer service, plus getting me to and from my home to pick up my vehicle. It was great to have it serviced fast just like he said it would be. More

by Elvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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