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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
322 Reviews

322 Reviews of Sunrise Chevrolet - Service Center

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July 09, 2023

OUTSTANDING SERVICE DEPARTMENT, DAN AND JIM A GREAT JOB. Monday was a little busy and they were on top of their game. More

by ROBERT.ANDERSON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN, JIM
Jul 18, 2023 -

Sunrise Chevrolet responded

Robert, thank you for the outstanding review! We're glad to hear that Dan and Jim provided you with excellent service. We appreciate your business and hope to see you again at Sunrise Chevrolet!

July 09, 2023

Dealership thinks I know nothing about new brakes. Had new brakes and rotor's installed and new ones squeal louder than the old ones. Was told that is how all new chevy brakes are nothing they can do More

by t.kmiec7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service desk don't remember name
Jul 10, 2023 -

t.kmiec7 responded

I have reached and brought my car to be looked at after you replaced my brakes and rotors. And all you tell me is it's normal for my brakes to squeal everytime i use my brakes. Really do you think that's normal if you do you need better people working there because new brakes shouldn't make noise still after 2 months. I will be looking for a new service center if there not fixed.

Aug 01, 2023 -

Sunrise Chevrolet responded

Mr. Kmiec, Thank you for speaking with me directly. I apologize for the inconvenience you experienced with your new brakes, as we always strive to provide excellent service to our guests. I'm pleased that we could come to an amicable resolution on this matter, and if you have any questions for me, please do not hesitate to reach out. Thank you, Jeff Hrubec Service Manager (630) 942-8300

June 23, 2023

Thank you for the prompt and efficient service of my truck. And thank you for washing the truck when you were done servicing it. More

by DIONWATERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Sunrise Chevrolet responded

You're welcome! We're glad to hear that you had a prompt and efficient service experience with us at Sunrise Chevrolet. We always strive to go the extra mile, including giving your truck a fresh wash. Thank you for choosing us!

June 16, 2023

Love this service center in my 34 years of driving I've never felt more comfortable and part of a family as when I walk in for service at Sunrise Chevrolet! Especially with my service writer Dan wurzer More

by BULLDOG13.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hrubec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Sciortino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Neimann
Jun 23, 2023 -

Sunrise Chevrolet responded

We're so glad to hear that you feel like part of the family when you visit Sunrise Chevrolet! Thank you for taking the time to leave us such a positive review. We'll make sure Dan knows how much you appreciate his service. Drive safely and have a great day! - The Sunrise Chevrolet Team

June 12, 2023

Service was great, the oil change didn’t take long, and they even washed my car! More

by ADAIR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Sunrise Chevrolet responded

Thanks for your 5-star review! Providing note-worthy customer service is our goal for every customer who walks through our doors, and we’re thrilled to hear that we achieved that during your visit. We look forward to working with you again for all your future vehicle needs at Sunrise Chevrolet.

June 09, 2023

The Dealership is amazing. Julia always goes out of here way to provide great service to my family More

by hrubec17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Sciortino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Sunrise Chevrolet responded

Reviews like this one make our day, Hrubec17! Thanks from the Sunrise Chevrolet team.

June 09, 2023

Performed requested service as scheduled. All personnel were courteous and helpful. That is the end. More

by LARRYKERWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Sunrise Chevrolet responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hopes to work with you for your future car needs! Safe travels!

June 08, 2023

Great service department, got me in and out in a timely fashion. Would definitely recommend! More

by mdickerson1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Sunrise Chevrolet responded

Thank you for this amazing review! We’ll share this with our team to let them know what an impression they left on you. Thanks again from all of us at Sunrise Chevrolet.

May 28, 2023

From start to finish, all of the staff were extremely helpful and welcoming. They were upfront with all service being done and did not try to "sell" me something that was not needed at that time. I have More

by kevinalexander2787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies in the service department were also very helpful, John Neimann
Jun 01, 2023 -

Sunrise Chevrolet responded

We appreciate you taking the time to leave such a positive review about your experience here at Sunrise Chevrolet. It brings us joy knowing that our staff was helpful and welcoming throughout your visit. We pride ourselves on giving honest recommendations and we are grateful for your continued business with us. Thank you, kevinalexander2787!

May 28, 2023

From start to finish, all of the staff were extremely helpful and welcoming. They were upfront with all service being done and did not try to "sell" me something that was not needed at that time. I have More

by kevinalexander2787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies in the service department were also very helpful, John Neimann
Jun 01, 2023 -

Sunrise Chevrolet responded

We're so glad to hear that you had a positive experience at Sunrise Chevrolet! Our team takes pride in providing honest and helpful service without any unnecessary upselling. It's great to know that this type of service has made you feel comfortable returning to our dealership for your automotive needs. Thank you for sharing your feedback with us!

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