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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
319 Reviews

319 Reviews of Sunrise Chevrolet - Service Center

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December 07, 2024

I came in for a scheduled recall repair and was in and out within an hour. I was greeted and treated very well during my appointment More

by Dana Dane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hrubec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Sciortino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Sunrise Chevrolet responded

Dana, we're delighted to hear that your recall repair was quick and pleasant at Sunrise Chevrolet. Thank you for sharing your experience with us!

December 07, 2024

Great friendly service as usual! I even received a complimentary car wash.. Thank you for your excellent service. More

by Christineitel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Sunrise Chevrolet responded

We're delighted to hear you enjoyed the friendly service and complimentary car wash at Sunrise Chevrolet! Thank you for your kind words.

December 06, 2024

As always this place is so great from customer service, repair and oil change , thank you Dan for your great help! More

by VIONA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that Dan and the Sunrise Chevrolet team provided you with excellent service once again. Thank you for your kind words!

December 01, 2024

they didn't reset my tire monitoring system after they rotated my tires during my oil change More

by SIXCATSRMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Sunrise Chevrolet responded

We're sorry we missed resetting your tire monitoring system. We'll make sure to note of this for improvement. If you need any further assistance we'd be happy to help!

November 15, 2024

Excellent service. Helpful people. Service department was great. Extended warranty well worth it. Would recommend sunrise More

by PANAS611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Sunrise Chevrolet responded

Thank you for recommending Sunrise Chevrolet! We're delighted to hear that our service department and team were able to assist you effectively. Enjoy the peace of mind with your extended warranty, and we look forward to serving you again in the future!

November 13, 2024

Always efficient Personable Professional Courtesy clean waiting room Always explain what and why was done More

by CHERYL.AMBROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Sunrise Chevrolet responded

Thank you for highlighting the efficiency and professionalism of our team at Sunrise Chevrolet! We're glad to hear that you appreciated the clean waiting room and clear explanations. We look forward to serving you again in the future!

November 12, 2024

Waiting for 2hrs for oil change. Made appt 2weeks prior. Returned vehicle with dirty seats. More

by JIM.STUTZMAN
Service Time
Recommend Dealer
No
Employees Worked With
Julia Baylen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Sunrise Chevrolet responded

Jim, we're sorry for the unexcepted wait for your oil change. We strive to provide timely service and it's clear we missed the mark. We are continuously working on improving waiting times and your feedback is valuable as it helps us improve. If there's anything you would like to discuss further, please feel free to reach out directly.

November 10, 2024

What an awesome dealership ! Everyone has a goal ! That goal is that you are “ Completely Satisfied “ ! And I gotta tell ya they mean it ! Don’t just take my word go and see for More

by Ann & Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hrubec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Drzewicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Sciortino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Sunrise Chevrolet responded

Ann & Tim, thank you for the enthusiastic review! We're delighted to hear that our team at Sunrise Chevrolet made sure you were completely satisfied. We appreciate your recommendation and hope to see you again soon!

November 10, 2024

Much better experience than last time. Jeff, service mgr, was very good 15 words end More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Sunrise Chevrolet responded

We're glad our service center team at Sunrise Chevrolet could turn your experience around this time. Thanks for sharing and we hope to see you back for any future needs!

November 07, 2024

Jorge was friendly, helpful and knowledgable. I appreciate his help with my Trailblazer needs. I will return to Sunrise for future service needs. More

by BREEVES33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Sunrise Chevrolet responded

We're delighted to hear that Jorge provided you with excellent service at Sunrise Chevrolet! We look forward to assisting you with your Trailblazer in the future.

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