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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.7
322 Reviews

322 Reviews of Sunrise Chevrolet - Service Center

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January 19, 2024

She is very easy to work with very nice person and very helpful. She did take care of my need. Thanks to her. More

by BESHARA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Sunrise Chevrolet responded

We're delighted to know our team at Sunrise Chevrolet was able to assist you effectively. Thank you for your kind words and we look forward to serving any of your future needs!

January 15, 2024

Very dedicated team at sunrise,and gets the job done on time also goes above and beyond for the customers More

by ADAMISAACSON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hrubec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Sciortino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wurzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Baylen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Finch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Sunrise Chevrolet responded

We're delighted to know you had a positive experience with our dedicated team at Sunrise Chevrolet. We always aim to go above and beyond for our customers! Thanks for your review.

January 13, 2024

Great customer service and attention to detail! Completed service on time and provided a loaner so I didn’t have to sit in the waiting room the whole time. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Sunrise Chevrolet responded

G@rber2024!

January 12, 2024

My service experience was wonderful! They were friendly, informative and the service was on time and relatively quick. More

by CHAR1669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Sunrise Chevrolet responded

We're glad to know you had a wonderful service experience at Sunrise Chevrolet! Our team always aims to provide timely and efficient services. Thanks for the positive feedback, we appreciate it!

January 12, 2024

The employees were courteous, knowledgeable and kept me informed on the progress of the work being done on my car. More

by DONALDWYSOCKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Sunrise Chevrolet responded

Donald, we're glad to know our team at Sunrise Chevrolet kept you well-informed and provided knowledgeable service. Thanks for the positive feedback!

January 10, 2024

Highly recommend! Dan is always great to work with. Quick service and trustworthy! Thank you, Dan! More

by WALLWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Sunrise Chevrolet responded

Wallwin, thank you for trusting Sunrise Chevrolet with your business!

December 30, 2023

Dan with service dept was great. Awsome customer service. Had rail dust on the pearl white paint and they waxed the exterior and got it all off. They didn’t clean the interior thou More

by DAVE_YANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sunrise Chevrolet responded

Dave, we're glad to know that Dan and our service team at Sunrise Chevrolet were able to help with the rail dust issue. We appreciate your feedback about the interior cleaning - it's definitely something for us to consider in future services. Thanks!

December 29, 2023

Julia is always very helpful. Job was done quite quickly. The only thing I didn’t like was the cost. More

by TAPTOWT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sunrise Chevrolet responded

We appreciate you taking the time to leave us this validating review. We are so grateful to have customers like you! We are glad that the Sunrise Chevrolet team was able to help you with your vehicle. Safe travels, and we hope to see you back again sometime down the road.

December 23, 2023

excellent service both by mechanics and managers in the Service department. they really try and meet consumers needs. More

by HOL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Sunrise Chevrolet responded

We're glad to know our service department at Sunrise Chevrolet met your needs and provided excellent service. We appreciate the positive feedback!

December 20, 2023

This was a second visit to have my manufacturer scheduled maintenance completed. The explanation that I was given as to why the promised service could not be completed on the first visit seemed to change fro More

by DMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sunrise Chevrolet responded

DMUEL, I'm sorry to learn that your recent service visits didn't meet expectations. It's important for us to provide clear and consistent communication with our customers, so it's disappointing to know we fell short in this area. I'd like the opportunity to discuss this further and work towards a resolution - please reach out when you can. Thank you, Jeff Hrubec Service Manager JHrubec@sunrisechevrolet.com 630-942-8300

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