
Sunnyvale Ford Lincoln
Sunnyvale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 PM - 7:00 PM
Friday 9:00 PM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Absolutely, DO NOT buy a vehicle from Sunnyvale Ford, Sunnyvale, CA. We bought a Certified used 2020 Ford Ranger in Nov. 2024. We were given the inspection papers and guaranteed that everything was inspe Sunnyvale, CA. We bought a Certified used 2020 Ford Ranger in Nov. 2024. We were given the inspection papers and guaranteed that everything was inspected and in perfect condition. There was a small, rear axle leak, which they said they fixed. They installed new, All Terrain tires. The tires had a howl on the freeway and we thought that was normal for All Terrain tires. In Feb. 2025 the truck developed two very distinctive, questionable noises. We immediately took it to Fremont Ford. They found a leaking valve cover gasket, the fuel pump needed replacing and the transmission needed to be rebuilt. That was all covered by the warranty. They also found that the howl we heard was NOT the tires, but was the rear differential needed to be rebuilt and rear axles replaced. That was NOT covered by the warranty because, instead of fixing the rear axle leak, Sunnyvale Ford had filled it with Silicone. Silicone in the rear differential voided the warranty. We had to pay Fremont Ford $5,300.00 to get our truck fixed. It took over one month to fix everything. More
Poor communication between Service Advisors and Service Staff. Poorly updated website. Expect to get an email canceling your on-line appointment. Apparently it is not updated too often. Staff. Poorly updated website. Expect to get an email canceling your on-line appointment. Apparently it is not updated too often. More
Horrible experience, happy to take my money and even happier to leave me out to dry. An incompetent salesman did nothing for me or point me in the right direction when my brand new truck broke down with happier to leave me out to dry. An incompetent salesman did nothing for me or point me in the right direction when my brand new truck broke down with hardly 300mi on it 3 hours from the Bay Area. There was no urgency to make sure I was helped, looked after, or to ensure they would make it right. Multiple conversations with the GM provided me with little more than well articulated versions of “we can’t (read as: will not) help you.” All under the guise of “sticking to guide lines” and “our hands are tied with Ford.” If you’re a first time buyer don’t make the mistake that I did by going to the Sunnyvale Ford Dealership. You are not their customer, they do not care, and you’re better off getting a Toyota anyways. More
Waited 11 months for my '23 Ford Maverick Hybrid. I have nothing but good things to say about Sunnyvale Ford. The main person I dealt with was Jim Popal the General Manger. Others in his team that he I have nothing but good things to say about Sunnyvale Ford. The main person I dealt with was Jim Popal the General Manger. Others in his team that helped me were Jack the salesman, Sagar the finance guy, and Sabin the Internet Sales Manager. The dealer experience was totally stress free. Not even a mention of nitrogen for tires, VIN etching, perma plate, gap insurance, market adjustment or other nonsense. I was offered an extended warranty but when I said I did not want one, there was no further mention of it. I said I was paying cash for it so there was no offer of any financing. I have read a lot of dealer horror stories online but Sunnyvale Ford has to be one of the best. My highest recommendation. More
I had a great experience at Ford Sunnyvale. Chris was super helpful and got me a great deal! My overall experience was very smooth and quick. When I reached out to them through their websit Chris was super helpful and got me a great deal! My overall experience was very smooth and quick. When I reached out to them through their website, I got a call back in no time and I followed up with an in-person visit to the dealership. I got a really good deal when I went in. I traded in my old car and got a new Ford Mustang Mach-E 2023. Thanks to the entire team at Ford Sunnyvale who made this happen! More
I want to shoutout Fred & the whole team at Sunnyvale Ford they made the whole transaction of me purchasing a brand new Ford F-250 so smoothly. I would definitely recommend the whole team at Sunnyvale Fo Ford they made the whole transaction of me purchasing a brand new Ford F-250 so smoothly. I would definitely recommend the whole team at Sunnyvale Ford! Thank you so much guys! More
I had an incredibly frustrating experience with their service. Despite their claims of fixing the issue with my car, it turned out that the problem was still unresolved when I went to pick it up. On top service. Despite their claims of fixing the issue with my car, it turned out that the problem was still unresolved when I went to pick it up. On top of that, they managed to damage the door, making the situation even worse. Adding to my disappointment, the vehicle was returned to me in a dirty and unkempt state. What made matters worse is that they never fulfilled their promises and showed a complete lack of responsiveness. It was a highly disappointing and aggravating ordeal that left me feeling let down and dissatisfied. More
Friendly staff. I took the car I was interested in for a test drive, by the time I got back the person who had driven the care right before I did bought it. I ended I took the car I was interested in for a test drive, by the time I got back the person who had driven the care right before I did bought it. I ended up going to a different dealer and bought a different/similar car. More