Sunnyside Ford
Holden, MA
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I bought a 2021 Ford Ranger form this dealer for full price. The truck developed a shaking issue from day 1 (probably a tire balance or universal issue) In addition the driver window developed a whistlin price. The truck developed a shaking issue from day 1 (probably a tire balance or universal issue) In addition the driver window developed a whistling within a few days on the gasket. I scheduled in the service and the dealer did nothing to address any of it. They could have cared less. I went the next day and traded it in for a 2021 Toyota Tacoma at another dealer. I lost $6k on the trade in. I am beyond upset with Sunnyside Ford. Dealer does not care once they have sold you a vehicle. Horrible people - horrible service. More
Salesman advised the truck I bought would tow my camper with no problems. A day after I made the purchase, I realized there was no trailer brake which is required. The only support I got was to make an a with no problems. A day after I made the purchase, I realized there was no trailer brake which is required. The only support I got was to make an appointment for brake install, completely at my own expense of over $500. Do your own homework is all I can say because once the ink is dry, they’re down with you More
The purchase was smooth Tim was very known and timely. When I thought something was wrong with the car following the purchase. They did not hesitate to heave me bring the car in. When I thought something was wrong with the car following the purchase. They did not hesitate to heave me bring the car in. More
Great dealership, wonderful sales manager, Kaitin, Tim is an excelleny salesman,works hard on pleasing the customers, this is my 5th vehicle in 5 y, I keep coming back. Great local dealer. is an excelleny salesman,works hard on pleasing the customers, this is my 5th vehicle in 5 y, I keep coming back. Great local dealer. More
Didn't follow through on commitments. Reneged on trade-in commitment. "Forget" to include rebate on the purchase agreement, and then subsequently "forgot" (again) to include deposit amo Reneged on trade-in commitment. "Forget" to include rebate on the purchase agreement, and then subsequently "forgot" (again) to include deposit amount on purchase agreement. More
great customer service. Honest and fair salesmen. Very down to earth and easy going people to work with. Would go back to purchase another vehicle from them. down to earth and easy going people to work with. Would go back to purchase another vehicle from them. More
Sunnyside is a first class dealership. Zero pressure and extremely fair pricing! I worked with Jeff Tripp which was a great experience. Sunnyside should be your go to Ford dealership! extremely fair pricing! I worked with Jeff Tripp which was a great experience. Sunnyside should be your go to Ford dealership! More
Received a coupon from dealer for a service called The Works for $39. Coupon was ignored and charge was $61. Eventually reduced to $50 but not theprice listed on coupon I received. Works for $39. Coupon was ignored and charge was $61. Eventually reduced to $50 but not theprice listed on coupon I received. More