61 Reviews of Sunnyside Chevrolet - Service Center
We have been very pleased with the service we have received at Sunnyside Chevrolet in Elyria. The service department personnel are professional and complete the maintenance needed on our Impala in a received at Sunnyside Chevrolet in Elyria. The service department personnel are professional and complete the maintenance needed on our Impala in a timely manner. Our scheduled appointment time is kept and the short wait is pleasant in the customer waiting area. The car is washed and returned to us promtly. We would recommend Sunnyside Chevrolet to anyone looking for friendly, efficient service on their vehicles. More
The service lady knew exactly my problem fixed it. I was on my way. What a great place.I would encourage my family and friends to go buy at Sunnyside Chevy on my way. What a great place.I would encourage my family and friends to go buy at Sunnyside Chevy More
They are always friendly, efficient, and thorough. I feel like they care about me as a person , not just a customer. they have always taken care of unexpected problems, (a flat tire) immediately. I ha feel like they care about me as a person , not just a customer. they have always taken care of unexpected problems, (a flat tire) immediately. I have great confidence in their ability to take care of my vehicle. More
took car in at 8am called at 930am to see if it was going to take a couple hours or is it going to take all day. she took my number said she would call me back to let me know( to lazy to check right a going to take a couple hours or is it going to take all day. she took my number said she would call me back to let me know( to lazy to check right a way) I went to dealer stood in service dept. for awhile...then looked in service garage saw car no one working on it. asked if i could make appointment so car doesnt sit a half day before someone looks at it. She asked what was wrong the seat heater doesnt work.....she said electric problems take a long time to find.(making excuses before i even brought it in again)if it takes all day to figure out why a seat heater wont work...u have a problem....Ill bet she never worked on a car in her life!! By the way i dont buy foreign cars or trucks. More
The service has always given maximum effort to resolve problems. I also get routine maintainence done there too. I am very happy with the service department. problems. I also get routine maintainence done there too. I am very happy with the service department. More
EXCELLENT!!! Customer service is AWESOME. Sunnyside is very accommodating to get me to work & pick me up @ work to get my car, while they are servicing it. It is a pleasure working with People at Sunnysid very accommodating to get me to work & pick me up @ work to get my car, while they are servicing it. It is a pleasure working with People at Sunnyside Chevrolet. More
Our experience here was horrible in the service department. My sister brought her car in to get serviced on a part that was covered by warranty. The people at the service desk first of all didnt ha department. My sister brought her car in to get serviced on a part that was covered by warranty. The people at the service desk first of all didnt have any idea and couldnt find the records of my warranty. My sister being 6mths pregnant was waiting to be taken cared of for almost 5hrs. She was there since 8-9am. They didnt offer her anything and no one knew what to do and didnt off alternatives. My dad had to come in to hurry up the process because the people in the service department seem to take advantage of women who arent familiar with car maintence. To add to the last bit of the worst day, the the mechanics broke one of the car parts that was brought to be fixed and blamed it on us that we broke it when we handed them all the parts of the part in a baggy. This dealership has a bad way in dealing with customers and I would not recommend this dealership to anyone. More
I had an issue with my vehicle, They handled my problem I had an issue with my vehicle, They handled my problem quickly and professionally. Thanks to Mark and Tom for helping me with my truck. I had an issue with my vehicle, They handled my problem quickly and professionally. Thanks to Mark and Tom for helping me with my truck. More
I was sitting in the waiting room because my car was in service and the sales associate Colleen O'Brien offered me a beverage. Then we struck up a conversation and she was a very nice person and I really e service and the sales associate Colleen O'Brien offered me a beverage. Then we struck up a conversation and she was a very nice person and I really enjoyed talking to her. I was in for an oil change but the next time I need a vehicle which will "be soon" I will buy from Colleen. More
I HAVE USED THE DEALERSHIP IN EXCESS OF 30 YEARS FOR SALES AND SERVICE. I WAS CONCERNED WHEN THE DEALER CHANGED OWNERS I WOULD LOOSE THE LEVEL OF SERVICE I HAD GROWN USE TO. I WAS PLEASED THAT THE PE SALES AND SERVICE. I WAS CONCERNED WHEN THE DEALER CHANGED OWNERS I WOULD LOOSE THE LEVEL OF SERVICE I HAD GROWN USE TO. I WAS PLEASED THAT THE PEOPLE STAYED ON AND CONTINUED TO SUPPLY MYSELF AND MY COMPANY WITH THE QUALITY AND LEVEL OF SERVICE THAT I HAVE HAD FOR A LONG TIME. WE ALL HAVE A LOT OF CHOICES WHEN IT COMES TO VEHICLE PURCHASES THESE DAYS AND IT IS THE SERVICE AFTER THE SALE THAT MAKES THE NEXT PURCHASE POSSIBLE. More