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Sunnyside Chevrolet
Elyria, OH
1,037 Reviews
The most trusted Chevy dealer in Northeast Ohio. We believe in being the easiest dealership you'll ever do business with, whether it's buying a $5 part or a $55,000 car or truck we make it easy. We do this by always doing business according to the Sunnyside Auto Groups mission statement which is: The Sunnyside Automotive Group is dedicated to creating lifelong relationships by exceeding the expectations of our guests,associates and community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,037 reviews
July 29, 2015
"No pressure informative and friendly" Just purchased a new Cruze from Rick at Sunnyside. Rick was very professional and informative, while also providing a friendly, stress free experienc Just purchased a new Cruze from Rick at Sunnyside. Rick was very professional and informative, while also providing a friendly, stress free experience. I felt very comfortable working with him and would definitely recommend Rick Belsito and Sunnyside. More
by MAXINERAK
Verified CustomerEmployees Worked With
July 29, 2015
snafu resolved I brought my 2014 Volt in for a list of 4 items. A warranty recall (emission), 2 year maint oil change, customer satisfaction mirror change and a seat I brought my 2014 Volt in for a list of 4 items. A warranty recall (emission), 2 year maint oil change, customer satisfaction mirror change and a seatbelt/airbag light that went off even when no one was in the passenger seat. This list was emailed and the service department was able to schedule my car for the Saturday appointment I requested. I appreciated the courtesy car they gave me...it was a brand new Chevy Cruze. So far GREAT! Monday the service rep called me and asked whether the mirrors had been ordered because they could not locate them. I explained how my list was sent and they looked into it. Turns out the mirrors were in the body shop and needed one more clear coat applied so I had to wait until Thursday. So far okay, I still had the courtesy car. Then the sales rep called to say there was a bulletin on the seat issue due to an aftermarket heated seat addition. I explained the dealership added that for me before I took delivery and they had the installer info. This was confirmed by my sales rep Rick Belsito (great guy, by the way!).So they had the installer take the car and fix the issue. I called to check up on the status Friday and was told the car was still at the installers and would be returned to the dealership Friday evening (after the service dept was closed). Okay. Now I get the call that my car is all done so I drive out to Sunnyside in Elyria (from Brecksville) and gladly turn in the nice courtesy car (which I filled up with gas). I go out to my car which is parked outside (and not washed). This is an electric hybrid. I start the car....no charge. The dash reads "service airbag". Back inside I go and they nicely turned the courtesy car back over to me because a certified Volt tech was not on site on Saturday. Monday at 10:00am I call the service adviser to be told they were waiting for a call back form the heated seat installer. Turns out the other company came out Tuesday and checked it out at the dealership and the dash was cleared. The heating element is now removed form the seat and I am driving it to see if the lights come back. Then the element will be reinstalled. I finally drove back out to pick the car up Tuesday and it seems fine, however, still not washed as it was being charged. I have to say that this was a journey but the staff handled it well and went out of their way to get the problems fixed for me. I will get a new car there and I am sure this is not the usual experience. I really am chalking this up as a one time snafu. Sunnyside is still my dealership of choice! More
by VALKYRIE2
Employees Worked With
July 29, 2015
NO HASSLE Thank you for The Best car buying experience ever! Kevin met with my husband and I. He took his time showing us everything we asked for. He was profes Thank you for The Best car buying experience ever! Kevin met with my husband and I. He took his time showing us everything we asked for. He was professional polite and took his time to answer all of our questions. Bob offered us a few additional items when discussing our loan. Although he spent some time discussions these options at no time did I feel being pressured to make a decision other than what I wanted. More
by JOHNMVN
July 25, 2015
Experience with Kyle Kocak KYLE WAS GREAT!! FROM THE FIRST CONTACT...... TO GETTING IN MY NEW USED TRUCK, HE MADE THE EXPERIENCE PAINLESS, STRESSLESS AND EVEN HELPFUL. GREAT GU KYLE WAS GREAT!! FROM THE FIRST CONTACT...... TO GETTING IN MY NEW USED TRUCK, HE MADE THE EXPERIENCE PAINLESS, STRESSLESS AND EVEN HELPFUL. GREAT GUY!! More
by DMRAN1975
Employees Worked With
Kyle Kocak
July 22, 2015
Oil change and more I took my Cruze on July 20th to Sunnyside in Elyria to get an oil change, tire rotation, and multipoint inspection on it.they did that and while I was I took my Cruze on July 20th to Sunnyside in Elyria to get an oil change, tire rotation, and multipoint inspection on it.they did that and while I was paying for that I mentioned that I had two warranty issues that I thought needed to be done and also a recall issue they were able to do all three while I was still there. I appreciate that they were able to do that. I would recommend Sunnyside Chevrolet to everyone. More
by kathyallen
Employees Worked With
Colleen O'Brien
July 22, 2015
Oil change tire rotation maintenance Courteous, professional service staff. Quick and convenient service. It was a very quick service. Courtesy transportation is very much appreciated a Courteous, professional service staff. Quick and convenient service. It was a very quick service. Courtesy transportation is very much appreciated as well. Thanks again for great service. More
by MPG3001
Employees Worked With
Jerry Taylor
July 21, 2015
It's worth your time to shop at Sunnyside Elyria Best experience I have ever had buying a new vehicle.I highly recommend this dealership and the salesmen I had the pleasure to deal with.Kyle Kocak an Best experience I have ever had buying a new vehicle.I highly recommend this dealership and the salesmen I had the pleasure to deal with.Kyle Kocak and Mike Foley put us in the vehicle we wanted at a price we were comfortable with.Sunnyside is now my dealer of choice. More
by Ed
July 18, 2015
Happy after visiting Rick at Sunmyside!!! We've looked for months trying to find the perfect vehicle for our family. After having little success at local dealerships, we traveled 6 hours to m We've looked for months trying to find the perfect vehicle for our family. After having little success at local dealerships, we traveled 6 hours to meet Rick and he found our match!! He was off the clock @ 6, but graciously stayed over with us 2.5 hours (away from his family) in order to seal the deal!! Pleased with purchase and visit! Thank you Rick!! More
by Tiffany1021
Employees Worked With
July 17, 2015
Great salesman and dealership Our salesman was extremely professional and helpful. What a great asset to any organization. We will definitely refer friends and family to him and Su Our salesman was extremely professional and helpful. What a great asset to any organization. We will definitely refer friends and family to him and Sunnyside. More
by MNL3
July 17, 2015
Great sales staff! Beautiful vehicle! Sales staff was great! We couldn't decide if we wanted to go with a used or new car. The staff went out of their way to share with us the pros and c Sales staff was great! We couldn't decide if we wanted to go with a used or new car. The staff went out of their way to share with us the pros and cons of both options, the costs and financing of each, and allowed us to view both. They made sure we had no regrets by the time we made our final decision. More
by MICHELLEBOGLE
Employees Worked With
David Samples, Tom Elliott, Paul Scherzer
