Sunnyside Chevrolet

We came in to have our vehicle serviced. We explained the issue we were having and it seemed like it was an issue with the recall of the valve. Getting up to highway speed when getting on th We explained the issue we were having and it seemed like it was an issue with the recall of the valve. Getting up to highway speed when getting on the freeway, when pressing on the gas the vehicle doesn't get up to speed it gets stuck trying to even get to 60 and the same with getting past 60. The vehicle also feels like it's running hard and has a vibrational feeling on/under the floorboard and while this issue doesn't happen every time, it does happen multiple times and every day. We explained all of the above to the rep and he said they would run the diagnostic. We waited and then a different rep came and said there wasn't anything showing on the diagnostic test but that a wheel bearing was needed and the vehicle ran fine. We asked where the mechanic drove the vehicle and was told just on some route but not the highway and on the highway, getting on and up to speed, is when the issue happens. The rep said he'd go back and speak to the mechanic, returned, and said the mechanic stands on his word and wouldn't take the vehicle on the freeway. We feel like we wasted $200 (or rather $198) and more specifically for me I liken it to when you go to the doctor because there's an issue but you're told there's nothing wrong or they can't find anything. A diagnostic test isn't absolute and it's possible it won't catch the issue that's happening with the vehicle. and since we're still having the same issue we think this is one of the times the diagnostic didn't catch it. We don't think it would have been the worst thing to actually take the vehicle on the freeway to see what the issue is since it's not an issue driving on the street. Our issue with the wheel bearing which was quoted over $600 is what if that wasn't/isn't the issue and the vehicle would still have the acceleration and vibration issue. But, the mechanic didn't feel the need to do any more than he did. I could have taken our vehicle to a closer dealership, however, for the last 7 years, I chose to come back to Sunnyside an hour away to have it serviced because I purchased it there. I would have recommended the dealership in the past, but now, I'm not so sure. I don't remember the fella that told us what the mechanic said or his/her name either. I'm sure the dealership service department can find out who it is in their system. The only person I have had contact with in the past is Tammy Kopp. I don't remember the others I'm sure I've had contact with but never an issue. More

Rick was absolutely fantastic! ! He was upfront and honest with us from the moment we walked in. He worked with us to get us the best deal he possibly could to make sure we were in ! He was upfront and honest with us from the moment we walked in. He worked with us to get us the best deal he possibly could to make sure we were in a comfortable price point. This is the second vehicle we purchased from Rick and I am beyond pleased with his service and the service we received from Sunnyside Chevrolet! I will continue to purchase my vehicles from Rick and Ryan at Sunnyside! They have made me a customer for life! More

Rick was awesome again. We were looking for a car for our daughter and Rick was very patient with her. Finally she decided and she drove home with a new Trax. Thanks Rick fo We were looking for a car for our daughter and Rick was very patient with her. Finally she decided and she drove home with a new Trax. Thanks Rick for all your help. Your not just a salesman, you work with your customers. More

I found the perfect truck after searching for months finally at Sunnyside Chevrolet. Working with salesman Rick Belsito was such a pleasure. He was so nice to work with and I feel like I received a grea finally at Sunnyside Chevrolet. Working with salesman Rick Belsito was such a pleasure. He was so nice to work with and I feel like I received a great deal. More

Rick was courteous, friendly, and knowledgable. He greeted us at the door and gave us prompt service and answered all of our questions. First class! He greeted us at the door and gave us prompt service and answered all of our questions. First class! More

Denise was knowledgeable and made the car buying easy and fun! We drove from Dayton, Ohio and were highly satisfied with the friendliness of staff. No one was pushy or pressured us to pay for their upgraded fun! We drove from Dayton, Ohio and were highly satisfied with the friendliness of staff. No one was pushy or pressured us to pay for their upgraded service plans. Highly suggest going to Sunnyside and seeing Denise. More

They got me in for an appointment fairly quickly. Did good work in a decent time. Did good work in a decent time. More

i drove from pittsburgh to purchase this vehicle and rick made the ride worth while, he was very personable and professional. i would definetly do it again and recommend him made the ride worth while, he was very personable and professional. i would definetly do it again and recommend him More

Very professional. Understood or needs and gave is all the best options. Very knowledgeable. Would recommend him to others looking for a vehicle. Understood or needs and gave is all the best options. Very knowledgeable. Would recommend him to others looking for a vehicle. More

Rick was very nice and communication was excellent. He is a great advantage for Chevrolet in Elyria. He is a great advantage for Chevrolet in Elyria. More