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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
256 Reviews

256 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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September 26, 2024

Fast courteous service. Work preformed as requested. Vehicle finished when promised. Jesus excellent in following up. More

by wdh1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gandarilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
William "Bill" Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with Sunland Park Chrysler Dodge Jeep Ram. We're glad our team provided efficient service and follow-up care. Wishing you safe travels ahead!

September 25, 2024

Donald is profesional and answered all my questions. My advisor Donald gave me the option of getting a ride from their courtesy bus to get home and pick me up to bring me back to the dealership when my More

by jedhdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Sep 26, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with Sunland Park Chrysler Dodge Jeep Ram. We're glad our team could assist you and provide a smooth service. Please reach out if there's anything else we can help with.

September 24, 2024

Took my truck in for an oil change and was helped by Donald who did great and was very attentive. They were also able to take care of a recent recall and Donald kept me updated with minimal wait time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald in service.
Sep 24, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad to hear you had a smooth experience with our team at Sunland Park Chrysler Dodge Jeep Ram. We appreciate your feedback about the oil change and handling the recall. Have a great day!

September 23, 2024

The advisor was very helpful and excelled in checking my vehicle to make sure all services needed were provided. More

by Mfraire710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios Fraire
Sep 24, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad to hear you had a helpful experience with our team at Sunland Park Chrysler Dodge Jeep Ram. We appreciate your feedback.

September 15, 2024

Have taken my vehicles to viva dodge. All I received from them was excuses and having my time being wasted their service is a joke. I decided to drive to sunland park dodge and instead an More

by enriquezjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Civik
Sep 19, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Sunland Park Chrysler Dodge Jeep Ram is glad to hear about your positive experience. Our team strives to provide attentive and efficient service for all customers. We appreciate your recommendation and look forward to assisting you again with any future needs.

September 15, 2024

My service advisor was great, she was very friendly and kept me updated via text (which I preferred due to being at work). Within 24 hours of a walk in drop off, they had the coolant problem with my Ram di More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacios
Sep 20, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with us at Sunland Park Chrysler Dodge Jeep Ram. We're pleased to hear that our team kept you updated and addressed the coolant issue efficiently. We appreciate your trust in our service.

September 01, 2024

Great service follow up to warranty equipment, order arrived in less than 4 days..! Jesus Martinez was a helpful customer service. More

by stitchmrrjn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Martinez
Sep 12, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad to hear you had a great experience with our warranty service. Our team takes pride in providing timely and efficient support at Sunland Park Chrysler Dodge Jeep Ram. Thank you for your review.

August 29, 2024

No appointment needed for checking out window washer system. Found problem, fixed it fast. Under warranty! Service writer was very nice and helpful. Was greeted by employee when I drove up. Very ni More

by Rmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience. We're pleased to hear you had a nice, stress-free visit at Sunland Park Chrysler Dodge Jeep Ram for the window washer system fix. Best wishes and safe travels!

August 27, 2024

Advisor was friendly, polite, informative and efficient. The Oil change took longer than expected though. More

by ray57dart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald De Graw
Sep 13, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thanks for mentioning our team's service during your oil change visit. If you have any other concerns, feel free to reach out. Have a good day from all of us at Sunland Park Chrysler Dodge Jeep Ram.

August 19, 2024

Brianna was very helpful in the process of keeping me updated and providing sufficient information. More

by samantharitanichol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Aug 26, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad to hear our team could assist you with updates and information. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram.

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