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Sunland Park Chrysler Dodge Jeep RAM - Service Center
El Paso, TX
256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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256 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center
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June 29, 2019
Recall service Received recall notice. Called to make appointment. Said I would have to leave vehicle 3 to 5 hours. It was done in less than 1. Received recall notice. Called to make appointment. Said I would have to leave vehicle 3 to 5 hours. It was done in less than 1. More
by Menchaca,Michelle9166
Employees Worked With
Rafael
June 25, 2019
Repair of electrical issues Great service by JR, our service manager. Went above and beyond to provide quality customer service. Took the time to explain the issue and how best t Great service by JR, our service manager. Went above and beyond to provide quality customer service. Took the time to explain the issue and how best to approach resolving it. More
by Derrick
Employees Worked With
JR at Sunland Park Dodge, El Paso, TX
June 20, 2019
all great. Service Advisors spot on. All Great, service Advisor spot on! Will come back again and again. Kept me informed as what was going on with car and projected out time. All Great, service Advisor spot on! Will come back again and again. Kept me informed as what was going on with car and projected out time. More
by Kevinelp
Employees Worked With
JR.
June 18, 2019
Bait and switch I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 I was forced to get a software update but Uconnect said they couldn’t do it and sent me to the dealer cost me 180 More
by romej05@sbcglobal.net
Employees Worked With
Don’t recall
June 09, 2019
Heard a noise under the hood Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end o Called in scheduled an appointment. Got it the next day. Took bout an hour to get the diagnostic back. They said they would take care of it but end of day. More
by Texas47
Employees Worked With
JR
May 27, 2019
Great service with the exception Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pres Overall great service with the exception with the tires after they were rotated the tire pressures weren’t adjusted. I keep my rear tires at one pressure the front at another pressure (towing trailer) and found the pressures weren’t adjusted. Otherwise satisfied with service. More
by David
Employees Worked With
Service DepRtment
May 25, 2019
Fast and easy! Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customer Was in and out in about an hour! Even had time to discuss some stuff with the guys in the parts department. They take excellent care of their customers! More
by Jdretze
Employees Worked With
Rafael
May 25, 2019
Great Service Excellent service and my vehicle was completed in a timely manner. Anytime I need any service done this is my dealership of choice because of the grea Excellent service and my vehicle was completed in a timely manner. Anytime I need any service done this is my dealership of choice because of the great service. More
by Trey
Employees Worked With
J.R.
May 22, 2019
Great Recall Response Sunland Park Jeep provided an immediate response to a recall. Parts were readily available, appointment made in no time and executed as planned. Grea Sunland Park Jeep provided an immediate response to a recall. Parts were readily available, appointment made in no time and executed as planned. Great job! More
by JeepLover35
Employees Worked With
Rafael Gracia
May 17, 2019
Recall service Bryan was very helpful, answered all my questions and made sure i was very well taken care off. I had both my kids with me and they have a very well k Bryan was very helpful, answered all my questions and made sure i was very well taken care off. I had both my kids with me and they have a very well kid area that kept entertained till the vehicle was finished. More
by Jarias19
Employees Worked With
Bryan
