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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
256 Reviews

256 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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July 27, 2020

Attention to Detail and Customer Requests On May 20, 2020, I had an oil change at this dealership. At that time, I placed am e-mail discount coupon for the oil change on the passenger seat a More

by Tom K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isidro Melero, Brian Crowe
Jul 28, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Tom, I am troubled to learn of your disappointment with any level of communication that was not to your standards regarding your oil change reminder sticker. Rest assured I take your comments seriously and would like to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Gina Massey Customer Care Manager 915-231-4111 ginamassey@sunlandparkdodge.com

July 18, 2020

Fairly new to El Paso area and have experienced mixed service but this dodge service department was exceptional and would recommend to others Service was fast and have not had any further issues. More

by Scott G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 19, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review! It's wonderful to know that you had an exceptional experience with us. Please let us know if there is anything else that we can do for you!

June 12, 2020

Awesome customer service! The overall experience will keep me going back. I will refer this dealership to family and friends! Very professional staff and JR was terrific! More

by Sonya Adkins
Recommend Dealer
Yes
Employees Worked With
JR in the service dept. He was super professional!, Andy Gare
Jun 14, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're so happy to know you were happy with our level of customer service. Thanks for taking a moment of your day to share feedback for us. If there is anything else we can help with, let our team know! We are here to assist.

May 24, 2020

The service is always friendly and helpful. Unfortunately your negotiations for trade in and new truck is very poor, lower than other dealers in Texas. More

by Reinerrom
Recommend Dealer
Yes
Employees Worked With
Brian
May 25, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you for your great feedback our services. It is concerning to find you had any concerns with your trade in and shopping experience. I would like to connect with you to learn more about any dissatisfaction. Please contact me when you are available. Best, Gina Massey Customer Care Manager 915-231-4111 ginamassey@sunlandparkdodge.com

May 22, 2020

My service advisor was awesome. Got me my vehicle back quick and made sure everything was good. Awesome attention to detail. I really appreciate that More

by Eaglesep
Recommend Dealer
Yes
Employees Worked With
JR
May 23, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your awesome feedback. We are delighted to know that our team members have provided you with a great level of care. If there is anything else we can assist with, please do not hesitate to reach out and let our team know. We are here to be of assistance. Let us know if we can help you again.

May 21, 2020

Fantastic Been their before and have always received quality service from this dealership. Personnel have always been more then helpful and respectful to my nee More

by ra11706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry didn't get any names I just told them what I needed and they took care of it
May 22, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, we appreciate your excellent review! We're glad to hear our team has given you great service. Let us know if there is anything else we can assist you with.

May 15, 2020

I’m very happy with Sunland Park dealership. Always clean, courteous service. Knowledgeable team and great service. Please accept a few we’ll meant comments. I’m not into padding stories. More

by maniac_mike05
Recommend Dealer
Yes
Employees Worked With
Brian service rep, Andy Gare
May 16, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for taking the time to share your thoughts about your experience. We are happy to know of your satisfaction. Please feel free to reach out if we can assist with any other services!

May 15, 2020

Brian Crowe took excellent care of me and had my car ready when promised. He also advised me of additional services recommended to ensure my car was in good running condition More

by Richard.dayoub
Recommend Dealer
Yes
Employees Worked With
Brian Crowe, Andy Gare
May 16, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Richard, thank you for taking the time to share your excellent experience with Andy and Brian! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 14, 2020

Love these guys!!! They came 30 miles to pick up my truck for oil change, tire rotation, and recall repair! As soon as they were done, they delivered it back to my residence. All of this was done with social More

by chris sperry
Recommend Dealer
Yes
Employees Worked With
Bobby, 2 others I can’t remember.. they need recognition too, Andy Gare
Apr 15, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review, Chris! We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 14, 2020

You have a great team and good service n very professionals. They go beyond my expectations n never have a problem with my car thanks to Mr JR More

by Homie 00
Recommend Dealer
Yes
Employees Worked With
Mr JR n his team
Apr 15, 2020 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review! We are happy to know that you enjoy our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

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