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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
256 Reviews

256 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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July 22, 2021

Great service and great advisor Mr. JR. I would recommend JR to all my friends and family. I will bring my mercedes too here since mercedes dealer does not see cars 10 years old and older. More

by Mohd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 23, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you! Our main goal is to help all our customers enjoy their service experiences as much as you did. Have a great day!

July 17, 2021

JR was awesome, he was prompt and kept me informed on the repairs, with out asking he assured me that everything was covered under the warranty and even got the next service completed while he had the jeep. More

by moody0454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a customer driven, timely and informative service with our team here at Sunland Park Chrysler Dodge Jeep Ram. We are looking forward to your next visit with us for any of your future automotive needs.

July 17, 2021

I was so surprised my vehicle was ready in 2 hours I guess it depends why you take it in to the dealership to get fixed More

by Joshoct1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
Jul 18, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review and sharing your experience. We are thrilled you had a timely, professional service completed by our team. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram.

July 16, 2021

My wife's Cherokee needed repair on the door lock and recall updates. JR Melero made the experience quick and easy as any service advisor could. The work, service and price is beyond compare and the bigg More

by jamatajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Melero
Jul 16, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled we could provide you and your wife a timely, professional and helpful service for your Jeep Cherokee. We are looking forward to your next visit with us here at Sunland Park Chrysler Dodge Jeep Ram for any of your future automotive needs.

May 24, 2021

The service techs are very professional, courteous and knowledgable. What is interesting, they text or call their customers to keep them abreast of the status of the work on their vehicles. That makes More

by karaminc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Estrada, Mike
May 25, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We strive to ensure that we can keep our customers updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing Sunland Park Chrysler Dodge Jeep Ram and we hope to see you again.

April 23, 2021

I just feel that it was a bit expensive for topping off all of the levels of liquids and completing an oil change. I feel that the oil changes should be free and then everything else that goes with the ve More

by adriana.mares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 23, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your feedback. We will be sure to share your insights with our management team. If Sunland Park Chrysler Dodge Jeep Ram can do anything else for you, please be sure to let us know.

April 21, 2021

So happy I brought my Jeep in. Spoke to JR about my problem, and it was ready to go the following day. Great customer service! More

by Victoria E
Recommend Dealer
Yes
Employees Worked With
JR
Apr 22, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi Victoria, Thank you for your five star review! We appreciate your positive feedback and are happy to hear that JR was able to assist you in a timely and friendly manner. We hope to see you again and thank you for choosing Sunland Park Chrysler Dodge Jeep Ram.

April 02, 2021

Communicated all the schedule maintenance that was due or soon to be due. Got me in and out. Also, printed up the mileage and prices of the things I needed done next. More

by Mthmps1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Crowe
Apr 02, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi! Thanks so much for your excellent feedback about our Service Department at Sunland Park Chrysler Dodge Jeep Ram and for your five-star rating. We definitely aim to do all we can for our customers!

March 23, 2021

Amazing service, Brian helped us get everything we needed done. Great experience! The service area was clean and comfortable. The staff was helpful and friendly. More

by ThrSteph75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN
Mar 24, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Sunland Park Chrysler Dodge Jeep Ram! We will be sure to thank Brian for providing you with a friendly and welcoming experience. We look forward to working with you again!

March 21, 2021

Great automotive dealer! The most immaculate facilities I have ever experienced for a car dealership. J.R. Melero is the best service representative I have ever had the pleasure of working with. He keeps More

by J.D. Press
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. Melero
Mar 22, 2021 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hi there, thank you for the kind words for J. R.! We're glad to hear your experience was positive. We hope to work with you again in the future.

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