Sunland Park Chrysler Dodge Jeep RAM - Service Center

This is the worst dealership service center experience I've had in El Paso. I do not recommend taking your Dodge or Ram vehicles to this Sunland Park Chrysler Dodge Jeep Service Center because they are te I've had in El Paso. I do not recommend taking your Dodge or Ram vehicles to this Sunland Park Chrysler Dodge Jeep Service Center because they are terribly disorganized, extremely unprofessional, very overpriced, and they lack skills on communication or even completing jobs correctly. I may or may not have had an oil change as the tires are all low and the oil life is at 24%. Ernie, the service advisor, does not communicate well or pay attention to detail and had work completed on my truck before I had verified and given them the green light. My truck was there for six days and they couldn't get it done right. They will blame the pandemic but a simple oil change should be done correctly. Take your vehicles elsewhere even if you have to drive to Central or East. More

Diligent, knowledgeable, and quick service. Kept me updated on the problem and time it would take to fix my vehicle. updated on the problem and time it would take to fix my vehicle. More

Ralph and his crew went the extra mile. They took care of my truck and provided me with a rental while parts and repairsbwere pending. my truck and provided me with a rental while parts and repairsbwere pending. More

Ernie kept me up to date on the progress of my vehicle and items found during the inspection that also needed replacement. I appreciated the time and attention that Ernie gave throughout the process. Gr and items found during the inspection that also needed replacement. I appreciated the time and attention that Ernie gave throughout the process. Great service advisor! More

Always friendly service staff and outstanding customer service. Had our car ready when they said service. Had our car ready when they said More

Mike Alvarez, service associate was excellent. He was in constant contact keeping us apprised of the status on the repair of our vehicle which I appreciated. constant contact keeping us apprised of the status on the repair of our vehicle which I appreciated. More

JR helped out a ton with basic maintenance appointment and helped with identifying another issue. Dealership was clean and everyone was friendly. I will be back again. and helped with identifying another issue. Dealership was clean and everyone was friendly. I will be back again. More

Service was great, I received texts along the process so that was very helpful and helped me planned that was very helpful and helped me planned More

Had a Great service visit on my 2020 Ram and 2021 jeep Compass. Looking forward to our next one with Mike Compass. Looking forward to our next one with Mike More

JR in service was a great service advisor. He took the time to explain the work needed and arranged for a shuttle back to my home. time to explain the work needed and arranged for a shuttle back to my home. More