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Sunland Park Chrysler Dodge Jeep RAM - Service Center

El Paso, TX

4.8
262 Reviews

262 Reviews of Sunland Park Chrysler Dodge Jeep RAM - Service Center

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January 19, 2025

Awesome and super friendly service! ! The staff were super helpful and went above and beyond. More

by mmbeast88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 19, 2025 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're glad to hear you had a great experience. Our team at Sunland Park Chrysler Dodge Jeep Ram works hard to provide excellent service. Thanks for your review!

January 18, 2025

Inept service department, unwilling to repair my vehicle. Technicians blamed everything else except problems with their vehicle electrical systems. And never even tested my electrical system to determine the More

by Sunland Park Dodge inept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Labrador
Jan 19, 2025 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the electrical system in your vehicle. Additionally, I would like to address your interaction with our Service Management Team about the level of customer service that you were provided with. Please contact me directly at a time that is most convenient for you. Thank you, Jerry Gandarilla General Sales Manager 915-231-4121 gerardogandarilla@sunlandparkdodge.com

January 08, 2025

Service representatives were thorough, explain everything in depth. Actual service was timely and satisfactory . Great customer service More

by mduanestewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Garcia
Jan 09, 2025 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thanks for sharing your feedback. We appreciate it and are glad you had a satisfactory experience at Sunland Park Chrysler Dodge Jeep Ram.

December 30, 2024

Excellent service. Work always completed timely. Follow up and communication good. Joe service manager polite and caring. Definitely recommend. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gandarilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
William "Bill" Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Great to hear about your positive experience with our service management team. Sunland Park Chrysler Dodge Jeep Ram is happy that you're satisfied with our timely work and communication. Thanks for recommending us; we appreciate it.

December 20, 2024

Great customer service by Jesus, front desk representative and driver, kept me informed at all times. Comparing with previous experience there, this time was excellent. Thank you More

by Joearrieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, front desk, ride driver
Dec 21, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

We're grateful for your kind words about our team at Sunland Park Chrysler Dodge Jeep Ram. Thank you for sharing this positive experience with us, and have a great day!

December 06, 2024

They treat people nice service is done good and quick I left from there happy More

by truckingg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gandarilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad you had a great experience with us at Sunland Park Chrysler Dodge Jeep Ram. All the best to you.

November 14, 2024

Quick appointment, review of requested services, call to inform on other items of importance and quick turnaround. More

by Despinoza166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Garcia
Nov 14, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for trusting Sunland Park Chrysler Dodge Jeep Ram with your vehicle's needs. We appreciate your kind words.

November 06, 2024

Wonderful experience! Bryanna my service advisor was very professional and courteous. I would definitely recommend this dealership. More

by jblake554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna in service was courteous and professional
Nov 06, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind words. Our team at Sunland Park Chrysler Dodge Jeep Ram prides itself on professionalism and courteous service. We're glad to hear about your wonderful experience.

October 25, 2024

Bought a Wrangler on Carvana. Took it in for a free inspection, and to address an open recall. Great service. More

by pasolawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald on service
Oct 26, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Glad to hear you had a positive experience at Sunland Park Chrysler Dodge Jeep Ram with your Wrangler. Wishing you many enjoyable drives ahead.

October 23, 2024

Elizabeth is a great Assistant with Sunland park Chrysler Dodge very attentive she's #1 in my book More

by patpro08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Palacio s
Oct 23, 2024 -

Sunland Park Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with our team at Sunland Park Chrysler Dodge Jeep Ram. We're very pleased to hear about the attentive service and appreciate your kind words.

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