Sunland Park Chrysler Dodge Jeep Ram Fiat

Rose Hermawan was my sales person. Extremely knowledgeable and took the time to ensure the vehicle I purchased was the one that I wanted. No pressure, no "xx", just ready to listen and answer q knowledgeable and took the time to ensure the vehicle I purchased was the one that I wanted. No pressure, no "xx", just ready to listen and answer questions. More

I was treated with the upmost respect. Service advisor Bobby Gomez was very professional and he kept me well informed with the status of my truck at all times. I will highly recommend anyone to go see if Bobby Gomez was very professional and he kept me well informed with the status of my truck at all times. I will highly recommend anyone to go see if with their issues when it comes to service on their vehicles. More

Our service person Robert was excellent! Very efficient, and we got done what was needed. Good communication and Excellent service. We look forward to our next visit! and we got done what was needed. Good communication and Excellent service. We look forward to our next visit! More

Great work, able to research incoming vehicles in order to find what I was looking for, look forward to a long lasting relationship maintaining my beautiful new vehicle to find what I was looking for, look forward to a long lasting relationship maintaining my beautiful new vehicle More

Excellent customer service. The sales man have a very good knowledge of the vehicles and the process was straightforward. I would recommend this place to anyone good knowledge of the vehicles and the process was straightforward. I would recommend this place to anyone More

Awesome service!! I was seen quickly and my vehicle was completed as promised and was repaired correctly. My Jeep was returned clean and ready to go. completed as promised and was repaired correctly. My Jeep was returned clean and ready to go. More

Sunland park dealership has great customer service. Robert, service advisor was very polite and provide a great service. Thank you for repairing my jeep tire Robert, service advisor was very polite and provide a great service. Thank you for repairing my jeep tire More

Paid almost $12000 to have my Ram 3500 Diesel repaired. Still having the same issue. Truck back in service area for 2 weeks with no progress to fix. Either need a refund for money charged are repaired a Still having the same issue. Truck back in service area for 2 weeks with no progress to fix. Either need a refund for money charged are repaired at Sunland Park Dodge Expense. Only getting excuses with no action to solve More

ZERO STAR FOR CUSTOMER SERVICE.worst experience. ZERO STAR FOR CUSTOMER SERVICE. worst experience. Buying 2020 Jeep Grand Cherokee Limited X, trading in a 2016 Mazda 6, with $3,000 down My ZERO STAR FOR CUSTOMER SERVICE. worst experience. Buying 2020 Jeep Grand Cherokee Limited X, trading in a 2016 Mazda 6, with $3,000 down My situation was i have a co-signer in NYC, deal went through and was told that the "MANAGER" will send the paper work to my co-signer with a RETURN ENVELOPE AND RETURN LABEL, It got to NYC with NO RETURN ENVELOPE AND RETURN LABEL. So my co-signer had to go to UPS and PAY 2DAY SHIPPING costing $37. BUT... UPS lost the package, now the bank told the manager they dont want my business anymore so the "Manager" called me on Wednesday August 12 2020 and said we have to return the Jeep, which we did on the same day. They have ask me for my Info so they can refund my $3,000 down. But they have told me it'll be ready the next day. NOPE, wasnt ready, then i was told it'll be ready on Saturday Aug 15 2020, NOPE WAS NOT READY, was told again ill get my refund on MONDAY which is today Aug 17 2020. AND NOPE NOREFUND. was told tomorrow, i told them you guy had the Jeep back and you still holding my money? The "MANAGER" JEREMY hanged up the phone on me... THIS DEALER BLOWS. They better have my money ready, or i will cause a situation they do not wanna be in. Not a threat, its a PROMISE. More

Very helpful, was looking for a new reliable car and got an excellent deal. Could not have done better, in my honest opinion. Great staff, very friendly environment and a decision that I would make again if an excellent deal. Could not have done better, in my honest opinion. Great staff, very friendly environment and a decision that I would make again if I needed a new vehicle. More