Suncoast Chrysler Jeep Dodge RAM

Service- Fluid Leaking Day After Sevice Getting ready for a road trip - they serviced the transmission and coolant. Truck sat the next day..Went out today - massive oily fluid leak under tru Getting ready for a road trip - they serviced the transmission and coolant. Truck sat the next day..Went out today - massive oily fluid leak under truck, Of course, it's Sunday so dealership closed. No way for this to get resolved in a timely manner, thus cancelling our road trip. And, to top it off, only had 35k miles on the truck - not near factory recommended guidelines for these fluids - so why did service rp say it was needed now? Lesson - ALWAYS look underneath after having service done. More

Ripped off I bought a used Jeep from them and tried to get them to go down in price. The sales person said he won’t because the metal fender flare, the big fancy I bought a used Jeep from them and tried to get them to go down in price. The sales person said he won’t because the metal fender flare, the big fancy tires and wheels and metal bumpers. One week after I had it the brakes were not working properly so I brought it in. They said they did find anything wrong and if it happened again bring it in. It continued to do it so I brought it in. Now they say to fix it I have to pay for factory tire and wheels to get put back on it. I paid extra for the tires and wheel, now I have to pay again to put their tires on it. Rip off. More

I was sabotaged and inside shifter broken My Orange Jeep Renegade 2015 got towed to Ferman Chrysler Jeep Dodge Ram of New Port Richey. I was told that inside the shifter was broken and they re My Orange Jeep Renegade 2015 got towed to Ferman Chrysler Jeep Dodge Ram of New Port Richey. I was told that inside the shifter was broken and they replaced and fixed the whole entire shifter mechanism. Then I was told that a restriction was put on my 6 year warranty. What? Why was a restriction put on my 6 year warranty and why wasn't I notified before? Apparently, from the previous tow to Suncoast Chrysler Jeep Dodge Ram in Seminole, John (the service manager) was the person who put the restriction on it. To make a long story short. John is sabotaging me!! He said " the damage was due to negligence and that I was commiting warranty fraud!!!". I spoke with Chrysler Jeep's Corporate office, service managers, service directors, and the general manager Wayne at Suncoast. This is not right and noone is standing by their product. I drive for work and haven't been able to since my car is sitting in the shop for over a week. I have no family out here and bills piling up. I also was in a car accident earlier this year. I can't afford $1400 Ferman Chrysler Jeep is asking for, when the shifter mechanism repair is covered over warranty due to a mechanical issue. I even had an inspection done on the car by a professional and they say it's not damaged due to negligence. I'm being sabotaged and that's not right! -Quashanda Brown More

Service Center Recently purchased a used Dodge Charger from Suncoast. There were a few minor maintenance issues that needed to be addressed. When we took the car to Recently purchased a used Dodge Charger from Suncoast. There were a few minor maintenance issues that needed to be addressed. When we took the car to the Service Center, we were introduced to Tami our service tech. She took the time to listen and record all of our complaints that needed to be addressed. She is friendly, courteous, and extremely knowledgeable in her field. All of our service request were addressed in a timely manner. We would highly recommend her for any future customers. More

Awesome Dealership and Salesperson. We recently bought a vehicle from Suncoast. Our salesperson was Amy Simpson, and she was wonderful. She spent several hours with us as we looked at We recently bought a vehicle from Suncoast. Our salesperson was Amy Simpson, and she was wonderful. She spent several hours with us as we looked at different models. She was patient and did not make us feel as if we were being pressured. We would recommend her to friends and family! More

The dealership where your business is appreciated 👍 Haven't been to a dealership in eleven years, but it was time to get a new Jeep, Suncoast was our first stop to look at Jeeps. We were introduced to A Haven't been to a dealership in eleven years, but it was time to get a new Jeep, Suncoast was our first stop to look at Jeeps. We were introduced to Amy Simpson to show us around. Not only did she find exactly what I was looking for, but took me to a nearby park to test drive since I was a little nervous driving in traffic. While deciding to purchase the Jeep, she went out of her way to make sure we had a cold drink, drove me around the dealer lot introducing me to the different service mangers. After purchasing my Jeep Compass, she made sure it was spotless inside and out, then gave me guidance on how to use all the different controls. I would definitely recommend Suncoast Jeep. Ask for Amy Simpson she will go out of her way to take care of all your needs along with the other employees. More

Shady, high turnover, outdated Leases: Family owner claims leases are so rare that they would have trouble coming up with any numbers.... pathetic Negotiations: They will claim the Leases: Family owner claims leases are so rare that they would have trouble coming up with any numbers.... pathetic Negotiations: They will claim they don’t negotiate on Wranglers. They are living through their teeth, as I negotiated 2500 below MSRP High turnover: Been visiting for two years and other then the family members (owners) they can’t keep salesmen. Lead generation: standard practice to lie on the phone to get you to visit with no follow through. Will claim ignorance and attempt to make amends by inviting you back to waste more time. More

Great service, wide selection Great to deal with via log distance (Canada). Arranged viewing of vehicle, with agent and was very helpful, no pressure sales and we enjoyed our inter Great to deal with via log distance (Canada). Arranged viewing of vehicle, with agent and was very helpful, no pressure sales and we enjoyed our interactions even though we decided to purchase elsewhere. More

Love these guys!! I am very happy with this family run dealership! The employees are very pleasant and helpful and I did not feel pressured or pushed to make a decisio I am very happy with this family run dealership! The employees are very pleasant and helpful and I did not feel pressured or pushed to make a decision. I especially enjoyed the help of Otto Scharfschwerdt who was patient to understand my concerns and hesitations in deciding which vehicle was right for me. I appreciated also Rob Lowman who was helpful in finalizing the sale of my purchase. I would HIGHLY recommend this dealership!!! More

Gary Sheaffer sales consultant We have purchased two Dodge Grand Caravans from Gary Sheaffer ....Gary is what a car consultant should be ...engaged in the entire process, knowledg We have purchased two Dodge Grand Caravans from Gary Sheaffer ....Gary is what a car consultant should be ...engaged in the entire process, knowledgeable, listens, shows respect , thorough after sale follow-up, dedicated to making everything right for the customer, and a rare quality in this profession, a gentlemen. This dealership is fortunate to have Gary on their team Fred D More