Suncoast Chrysler Jeep Dodge RAM

The usual lying finance department. Oh this extended warranty covers 99% of everything. Nope sure doesn't. In fact i found out afterward he put us on the power train only. Now I'm char Oh this extended warranty covers 99% of everything. Nope sure doesn't. In fact i found out afterward he put us on the power train only. Now I'm charged for a diag fee that I told the advisor exactly what the problem was, the driverside ac blend door actuator. All i wanted was to check if it's covered under the so called great warranty. No diag needed. Not covered will be 850 bucks, I went to autozone got the part for 35 bucks and fixed it myself. Still charged me for diag. Somebody needs to refund my 220 diag fee back. More

Be wary of the script/flow chart way of work with this service department. If you have mechanical knowledge of your vehicle and are able to communicate your needs (because you are able to fix somethings service department. If you have mechanical knowledge of your vehicle and are able to communicate your needs (because you are able to fix somethings yourself) but are held hostage by computer codes being reset this is not the place for you to obtain assistance. Simply asked for a check in regards to wiring ended up with suggestion of fixing what was already fixed. Geez! We are a moderate income family and enjoy DIY working on our vehicles. Was hoping to have RAM dealership work with us but now we have found a locally owned smaller shop to help us with our issues. More

We have purchased our previous 5 or 6 cars from Suncoast and had them serviced there as well. Ryan Carmody, our service represenative, has continuously provided excellent service and attention and the deal and had them serviced there as well. Ryan Carmody, our service represenative, has continuously provided excellent service and attention and the dealership has always worked with us towards resolution on whatever situation may arise. Our purchase experiences have always been pleasant, professional and seamless as well. We will continue to purchase from Suncoast as well as service our vehicles with them. In a nutshell, we are extremely satisfied Suncoast customers in every regard. Paul and Desiree Laurelli More

WARNING!! AVOID AT ALL COSTS!!In my opinion, avoid WARNING!! AVOID AT ALL COSTS!! In my opinion, avoid Suncoast Chrysler Jeep Dodge RAM on Park Blvd in Seminole, Florida. Dealing with their "service WARNING!! AVOID AT ALL COSTS!! In my opinion, avoid Suncoast Chrysler Jeep Dodge RAM on Park Blvd in Seminole, Florida. Dealing with their "service" dept could not only make a significant dent in your wallet, it could potentially cost you your life. Even if your vehicle breaks down directly in front of their building, do yourself a huge favor...and push, pull or tow your car as far away as possible. Our Jeep Wrangler had an issue with the left rear brake locking up, and we unfortunately had it towed to Suncoast. Epic mistake. What started out as a problem with the left rear caliper quickly turned into multiple problems including the left front caliper, as well as calipers on the right side, pads all around, rotors all around, a rear axle seal, etc, etc, etc. Every time our phone rang it was the service "adviser" recommending something else in her endless quest to up-sell. The total kept climbing. We agreed to the work which was absolutely necessary to repair the axle seal and the left rear brake. It took them nearly a week to do that work. Important to note: their printed assesment of our description of the problem later included a piece of apparent fiction that we claimed the left front was locked up as well. (This was NOT accurate; we never said it). So istead of replacing both rears, they replaced the calipers on the left rear and left front. Immediately after getting the Jeep home following a 45-minute drive from their God-forsaken dealership, we heard a serious "clunking" sound coming from the left rear side. Having zero confidence in their honesty and abilities at that point, I took the Jeep to a different dealership, who immediately discovered that one caliper bolt was entirely missing, another one was not tightened to specs, and the right rear wheel itself was actually loose! Great quality control, huh?! Yes, we were exceptionally lucky that the caliper and/or wheel didn't fall off, causing significant damage, untold havoc on the road with other cars, and serious injury to others or myself. After speaking with the GM, who passed me along to their Service Manager, they essentially could not have cared less. Basically an "oh well" attitude. They offered to refund a small portion of the labor charges, amounting to less than 1/10th of the total bill. We're waiting for that check but won't hold our breath. In our opinion after our experience, please consider your personal well-being, your vehicle's safety, and your bank account by staying FAR away from Suncoast Chrysler Jeep! By contrast, if you live in the area, go instead to Dayton Andrews Chrysler Jeep Dodge Ram Fiat - Clearwater! They truly are caring professionals who wasted no time in properly fixing everything that Suncoast Chrysler apparently screwed up. More

Sales guy Cole was great. He wasn’t aggressive and very nice. My only problem is I came with a pre approved draft from SC Credit Union and they refused to take the draft. They wanted to use their lenders nice. My only problem is I came with a pre approved draft from SC Credit Union and they refused to take the draft. They wanted to use their lenders and that costed me hard inquires on my credit report. If I didn’t like the car I would have walked away because that was ridiculous. I have filed a complaint with Suncoast to let them know Suncoast Jeep isn’t honoring their drafts. Besides that nonsense I’m happy with the vehicle they had a great variety of low mile vehicles. More

The most dishonest, uncaring dealership I have ever dealt with after purchasing over 40 cars in my life. They had a 2021 Jeep Gladiator Sport S in transit - it was shown in their info page as white with blac with after purchasing over 40 cars in my life. They had a 2021 Jeep Gladiator Sport S in transit - it was shown in their info page as white with black fenders and silver colored wheels. I put a $500 deposit on it on-line. When it came in, it had white fenders and black wheels and I decided not to take it. Even though they were out nothing and sold the vehicle immediately, they refused to refund my $500 deposit. I have reported them to the BBB, FTC, Chrysler and written them the 1 star reviews that they so richly deserve. I have put in a stop with my cc company, and if all that fails, I will take the derelicts to court. More

The best place to buy a vehicle. The staff is great. The selection is nice. And the prices are fair. selection is nice. And the prices are fair. More

I’ve used this dealership for service minimally in the past 5 years. I only brought it in for warranty work or complex issues. Paul, the service advisor, was an untrustworthy salesman from a sleazy used past 5 years. I only brought it in for warranty work or complex issues. Paul, the service advisor, was an untrustworthy salesman from a sleazy used car dealership - not a service advisor. I had to return after repairs were made due to incomplete work. They did it right the second time they worked on the problems but it still wasted my time. How can you trust certified mechanics when they do repairs wrong multiple times? I stopped using them and my current diesel mechanic has been able to fix problems the first time. I rarely rate any business this low. At $150/hour for repairs, this dealership needs changes from leadership on down. More

Do not buy a used car from this place. I found a car online called and got an out the door price. Me and my wife flew in from out of town and once we got to the dealership we were told that the price I online called and got an out the door price. Me and my wife flew in from out of town and once we got to the dealership we were told that the price I was given was wrong and it had increased by $1400. I was about to fly back home but they changed it back to the original price. Then I got home and found out the brakes were shot ( car only has 43k miles on it) so that was another $900 to fix. The same day the generic battery they put in it went out and that was another $200. The “warranty” they gave only lasts 2 months and doesn’t cover anything other than if the engine or transmission went out. More